Contents

Copy troubleshooting

127

Nothing happens when I try to copy

127

Parts of the original do not appear or are cut off

128

The printout is blank

130

A borderless copy has white space around the edges

131

Scan troubleshooting

131

Scan fails

132

Text is incorrect or missing

134

Errors

135

Flashing lights

136

Product messages

139

Mechanism error

140

Scan errors

141

Unable to print

155

Product might not be correctly installed

160

Product was not found

164

Product could not find available scan destinations

168

Error occurred while communicating with the product

170

File messages

174

Supported file types for the HP All-in-One

175

General user messages

175

Cannot crop

176

Paper messages

177

Out of paper

178

Power and connection messages

182

Communication test failed

183

Two-way communication lost

184

Print cartridge messages

185

The print carriage is stalled

187

Need alignment or alignment failed

191

Print cartridges missing or not detected

193

Incompatible print cartridges

197

Print cartridge problem

200

13 HP warranty and support

 

Warranty

207

Print cartridge warranty information

207

Support process

207

Before you call HP customer support

208

HP support by phone

208

Phone support period

209

Placing a call

209

After the phone support period

209

Additional warranty options

209

HP Quick Exchange Service (Japan)

210

HP Korea customer support

210

Prepare the product for shipment

211

Pack the product

211

14 Technical information

 

Specifications

213

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HP F4280, F4240, F4235 manual HP warranty and support, Technical information