Contents
Work with print cartridges.........................................................................................................
69
Handle the print cartridges.................................................................................................
70
Check the estimated ink levels...........................................................................................
71
Choose the right print cartridges........................................................................................
Replace the print cartridges................................................................................................
72
Use ink-backup mode.........................................................................................................
75
Ink-backup mode output...............................................................................................
76
Exit ink-backup mode...................................................................................................
Store the print cartridges....................................................................................................
Align the print cartridges.....................................................................................................
Clean the print cartridges...................................................................................................
77
Clean the print cartridge contacts.......................................................................................
78
Clean the area around the ink nozzles...............................................................................
80
Remove ink from your skin and clothing.............................................................................
82
11 Shop for ink supplies.............................................................................................................
83
12 Troubleshooting
View the Readme file................................................................................................................
85
Hardware setup troubleshooting...............................................................................................
The product will not turn on................................................................................................
86
Software installation troubleshooting........................................................................................
90
Uninstall and reinstall the software.....................................................................................
93
Paper jams................................................................................................................................
94
Information on paper..........................................................................................................
96
Print cartridge troubleshooting..................................................................................................
Information on print cartridges............................................................................................
97
Resolving print cartridge problems.....................................................................................
98
Resolving print cartridge error messages...........................................................................
Print quality troubleshooting...................................................................................................
100
Wrong, inaccurate, or bleeding colors..............................................................................
102
Ink is not filling the text or graphics completely................................................................
104
The printout has a horizontal band of distortion near the bottom of a borderless
print...................................................................................................................................
106
Printouts have horizontal streaks or lines.........................................................................
107
Printouts are faded or have dull colors.............................................................................
109
Printouts seem blurry or fuzzy..........................................................................................
111
Printouts are slanted or skewed.......................................................................................
112
Ink streaks on the back of the paper................................................................................
113
Print troubleshooting...............................................................................................................
114
Envelopes print incorrectly...............................................................................................
Borderless printing produces unexpected results.............................................................
115
The product is not responding..........................................................................................
116
The product prints meaningless characters......................................................................
119
Nothing happens when I try to print..................................................................................
The margins are not printing as expected........................................................................
122
Text or graphics are cut off at the edge of the page.........................................................
123
A blank page came out while printing...............................................................................
125
3