Step 7: Try sending a print job from a computer ..............................................................
206
Factors that affect product performance ..........................................................................................
207
Restore the factory-set defaults .......................................................................................................
Interpret control panel messages .....................................................................................................
208
Control panel message types ..........................................................................................
Control panel messages ..................................................................................................
Paper feeds incorrectly or becomes jammed ...................................................................................
214
The product does not pick up paper ................................................................................
The product picks up multiple sheets of paper ................................................................
Prevent paper jams ..........................................................................................................
Clear jams ........................................................................................................................
215
Improve print quality .........................................................................................................................
224
Select a paper type ..........................................................................................................
225
Use paper that meets HP specifications ..........................................................................
Print a cleaning page .......................................................................................................
Check the print cartridge ..................................................................................................
226
Use the printer driver that best meets your printing needs ..............................................
229
Improve print quality for copies ........................................................................................
The product does not print or it prints slowly ....................................................................................
230
The product does not print ...............................................................................................
The product prints slowly .................................................................................................
231
Solve connectivity problems ............................................................................................................
Solve direct-connect problems ........................................................................................
Solve network problems ..................................................................................................
Product software problems ...............................................................................................................
234
Solve common Mac problems ..........................................................................................................
The printer driver is not listed in the Print & Fax list ........................................................
The product name does not appear in the product list in the Print & Fax list ..................
235
The printer driver does not automatically set up the selected product in the Print & Fax
list ....................................................................................................................................
A print job was not sent to the product that you wanted ..................................................
When connected with a USB cable, the product does not appear in the Print & Fax list
after the driver is selected. ...............................................................................................
You are using a generic printer driver when using a USB connection .............................
236
Appendix A Supplies and accessories ........................................................................................................
237
Order parts, accessories, and supplies ............................................................................................
238
Part numbers ....................................................................................................................................
Print cartridge ..................................................................................................................
Cables and interfaces ......................................................................................................
Maintenance kits ..............................................................................................................
x
ENWW