Interpret control panel messages

The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count on the second line of the display, if appropriate. When the product is receiving fax data, print data, or scanning commands, control-panel messages indicate this status. In addition, alert messages, warning messages, and critical error messages indicate situations that might require some action.

Control panel message types

Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement.

Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service.

Control panel messages

Control panel message

Description

Recommended action

10.0000 Supply memory error

There is a communication failure with the

 

print cartridge.

●Turn the product off and then on.

●Verify that the print cartridge is installed correctly. Remove and reinstall the print cartridge.

●If the error persists, replace the print cartridge.

●If the error persists, contact HP. See www.hp.com/support/ljm1530series or the support flyer that came in the product box.

10.0004

Supply Error

There is a communication failure with the

10.1004

Supply memory error

imaging drum.

 

●Turn the product off and then on.

●If the error persists, replace the print cartridge.

●If the error persists, contact HP. See www.hp.com/support/ljm1530series or the support flyer that came in the product box.

208 Chapter 12 Solve problems

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