Solve problems receiving faxes

The fax does not respond

An error message displays on the control panel

A fax is received but does not print

Sender receives a busy signal

No dial tone

Cannot send or receive a fax on a PBX line

The fax does not respond

The fax has a dedicated phone line

Set the Answer Mode option to the Automatic setting from the control panel.

a.Open the Setup menu.

b.Open the Fax Setup menu.

c.Open the Basic Setup menu.

d.Open the Answer Mode menu.

e.Select the Automatic setting.

An answering machine is connected to the product

Set the Answer Mode option to the TAM setting and plug the answering machine into the “telephone” port.

a.Open the Setup menu.

b.Open the Fax Setup menu.

c.Open the Basic Setup menu.

d.Open the Answer Mode menu.

e.Select the TAM setting.

If the TAM setting is unavailable, set the Answer Mode option to the Automatic setting.

Set the Rings to Answer setting to at least one ring more than the number of rings for which the answering machine is set.

a.Open the Setup menu.

b.Open the Fax Setup menu.

c.Open the Basic Setup menu.

d.Open the Rings to Answer menu.

e.Select the correct setting.

162 Chapter 10 Fax

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