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Control panel message | Description | Recommended action |
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Fax is busy | The fax line to which you were sending a fax | Call the recipient to ensure that the fax | |
Canceled send | was busy. The product has canceled sending | machine is on and ready. |
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the fax. | Check that you are dialing the correct fax | ||
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| number. |
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| Check that the Redial if Busy option is | |
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| enabled. |
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| Check for a dial tone on the phone line by | |
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| touching the Start Fax | button. |
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| Make sure that the phone is working by | |
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| disconnecting the product, plugging in a | |
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| telephone to the phone line, and making a | |
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| voice call. |
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| Plug the product phone cord into a jack for | |
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| another phone line, and then try sending the | |
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| fax again. |
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| Try a different phone cord. |
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| If the error persists, contact HP. See | |
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| support flyer that came in the product box. | |
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Fax is busy | The fax line to which you were sending a fax | Allow the product to retry sending the fax. | |
Redial Pending | was busy. The product automatically redials | Call the recipient to ensure that the fax | |
the busy number. | |||
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| machine is on and ready. |
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| Check that you are dialing the correct fax | |
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| number. |
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|
| Check for a dial tone on the phone line by | |
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| touching the Start Fax | button. |
|
| Make sure that the phone is working by | |
|
| disconnecting the product, plugging in a | |
|
| telephone to the phone line, and making a | |
|
| voice call. |
|
|
| Plug the product phone cord into a jack for | |
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| another phone line, and try sending the fax | |
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| again. |
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| Try a different phone cord. |
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| If the error persists, contact HP. See | |
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| support flyer that came in the product box. | |
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Fax memory full | During the fax transmission, the product ran | Print all of the faxes, and then have the | |
Canceling recv. | out of memory. Only the pages that fit into | sender resend the fax. Have the sender | |
memory will be printed. | divide the fax job into multiple jobs before | ||
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| resending. Cancel all fax jobs or clear the | |
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| faxes from memory. |
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ENWW | Solve fax problems 145 |