Control panel message

Description

Recommended action

 

 

 

 

No dial tone

The product could not detect a dial tone.

Check for a dial tone on the phone line by

 

 

touching the Start Fax

button.

 

 

Unplug the telephone cord from both the

 

 

product and the wall and replug the cord.

 

 

Make sure that you are using the telephone

 

 

cord that came with the product.

 

 

Unplug the product telephone cord from the

 

 

wall, plug in a telephone, and try making a

 

 

voice call.

 

 

 

Make sure that the phone cord from the wall

 

 

telephone jack is plugged into the line

 

 

port.

 

 

 

Plug the product phone cord into a jack for

 

 

another phone line.

 

 

 

Check the phone line by using the Run Fax

 

 

Test option from the Service menu on the

 

 

control panel.

 

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1530series or the

 

 

support flyer that came in the product box.

 

 

 

No fax answer

Attempts to redial a fax number failed, or the

Call the recipient to ensure that the fax

 

Redial-No Answer option was turned off.

machine is on and ready.

 

Canceled send

Check that you are dialing the correct fax number.

Check that the redial option is enabled.

Unplug the telephone cord from both the product and the wall and replug the cord.

Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.

Make sure that the phone cord from the wall telephone jack is plugged into the line port.

Plug the product phone cord into a jack for another phone line.

If the error persists, contact HP. See www.hp.com/support/ljm1530series or the support flyer that came in the product box.

148 Chapter 10 Fax

ENWW