Control panel message | Description | Recommended action |
|
|
|
No fax answer | The receiving fax line did not answer. The | Allow the product to retry sending the fax. |
Redial Pending | product attempts to redial after a few minutes. | Call the recipient to ensure that the fax |
| ||
|
| machine is on and ready. |
|
| Check that you are dialing the correct fax |
|
| number. |
|
| If the product continues to redial, unplug the |
|
| product telephone cord from the wall, plug in |
|
| a telephone, and try making a voice call. |
|
| Make sure that the phone cord from the wall |
|
| telephone jack is plugged into the line |
|
| port. |
|
| Plug the product phone cord into a jack for |
|
| another phone line. |
|
| Try a different phone cord. |
|
| If the error persists, contact HP. See |
|
| |
|
| support flyer that came in the product box. |
|
|
|
No fax detected | The product answered the incoming call but | Allow the product to retry receiving the fax. |
| did not detect that a fax machine was calling. | Try a different phone cord. |
|
| |
|
| Plug the product phone cord into a jack for |
|
| another phone line. |
|
| If the error persists, contact HP. See |
|
| |
|
| support flyer that came in the product box. |
|
|
|
ENWW | Solve fax problems 149 |