Control panel message | Description | Recommended action | |
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49 Error | The product has experienced a firmware | 1. | Turn off the power by using the power |
Turn off then on | error. |
| switch. |
| 2. | If a surge protector is being used, | |
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| remove it. Plug the product directly into |
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| the wall socket. |
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| 3. | Wait at least 30 seconds, and then turn |
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| on the power and wait for the product to |
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| initialize. |
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| 4. | If the error persists, contact HP. See |
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| the support flyer that came in the |
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| product box. |
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50.X Fuser Error | The product has experienced an internal | 1. | Turn off the power by using the power |
Turn off then on | hardware error. |
| switch. |
| 2. | If a surge protector is being used, | |
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| ||
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| remove it. Plug the product directly into |
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| the wall socket. |
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| 3. | Wait at least 25 minutes, and then turn |
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| on the power and wait for the product to |
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| initialize. |
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| 4. | If the error persists, contact HP. See |
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| |
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| the support flyer that came in the |
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| product box. |
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52 Scanner Error | The product has experienced a scanner | 1. | Turn off the power by using the power |
Turn off then on | error. |
| switch. |
| 2. | If a surge protector is being used, | |
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| ||
|
|
| remove it. Plug the product directly into |
|
|
| the wall socket. |
|
| 3. | Wait at least 30 seconds, and then turn |
|
|
| on the power and wait for the product to |
|
|
| initialize. |
|
| 4. | If the error persists, contact HP. See |
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| |
|
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| the support flyer that came in the |
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| product box. |
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57 Fan Error | The product experienced a general fan error. | 1. | Turn off the power by using the power |
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| switch. |
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| 2. | If a surge protector is being used, |
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| remove it. Plug the product directly into |
|
|
| the wall socket. |
|
| 3. | Wait at least 30 seconds, and then turn |
|
|
| on the power and wait for the product to |
|
|
| initialize. |
|
| 4. | If the error persists, contact HP. See |
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| |
|
|
| the support flyer that came in the |
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|
| product box. |
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ENWW | Interpret control panel messages 209 |