Specks |
| Smearing |
|
|
|
|
|
|
Clean the paper path from HP ToolboxFX
Use HP ToolboxFX to clean the paper path. This is the recommended cleaning method. If you do not have access to HP ToolboxFX, use the control panel method.
1.Make sure that the product is turned on and in the Ready state, and that media is loaded in the priority input tray or tray 1.
2.Open HP ToolboxFX, click the product, and then click the System Settings tab.
3.Click the Service tab, and then click Start.
A page feeds through the product slowly. Discard the page when the process is completed.
Clean the paper path from the product control panel
If you do not have access to HP ToolboxFX, you can print and use a cleaning page from the product control panel.
1.Press the Setup 
button.
2.Use the arrow buttons to select the Service menu, and then press the OK button.
3.Use the arrow buttons to select the Cleaning Page item, and then press the OK button.
4.Load plain letter or A4 paper when you are prompted.
5.Press the OK button again to confirm and begin the cleaning process.
A page feeds through the product slowly. Discard the page when the process is completed.
Clean the scanner glass strip and platen
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing.
1.Use the power switch to turn off the product, and then unplug the power cord from the electrical socket.
2.Open the scanner lid.
200 Chapter 11 Manage and maintain the product | ENWW |