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HP visualize J6000 work stations manual Console Troubleshooting Flowchart

Models: visualize J6000 work stations

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Troubleshooting Install Block Diagram Dimension Reset Running ODE-Based Diagnostics Boot Command Notations Connectors on the Rear Panel Hot-Plug Procedure Displaying and Setting Paths

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Troubleshooting

Flowcharts for Troubleshooting

Figure 2-2. Console Troubleshooting Flowchart

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Chapter 2

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HP visualize J6000 work stations manual Console Troubleshooting Flowchart

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Contents

Technical Reference Restricted Rights Legend Contents System Upgrades Boot Console Handler Contents Block Diagram Regulatory StatementsSpeciﬁcations Scsi Connections Related Documentation Contents Safety and Regulatory Statements Installation NoticeRelated Manuals Problems, Questions, and Suggestions Electrostatic Discharge ESD PrecautionsRevision History Documentation Conventions LVD Product Information Net Dimensions and Weights Chapter OverviewProduct Description Net Weights for the J6000 Workstations Weight Key Features Optional Graphics Cards Currently Supported Monitors Currently Supported Power Switch Front Panel Components Thumbscrew on the Front Panel System LCD Internal Storage Devices Hard Disk Drives Hot-Plug Process Replacing a Failed Disk Drive Volume Description Hot-Plug ExampleExample Conﬁguration Hot-Plug Procedure Step Ioscan /dev/dsk/c2t5d0 Mkboot /dev/rdsk/c2t5d0 Feature Purpose CD ROM Drive Optional System Unit Rear Panel Connectors Rear Panel Components Connectors on the Rear Panel Scsi Connectors Audio ConnectorsAudio Electrical Speciﬁcations Audio Electrical Speciﬁcations Internal Components VRMs System Board Microprocessors PCI CageCD ROM and Hard Disk Drive Bays Voltage Regulator Modules VRMs Site Preparation and Installation MonitorsKeyboard Mouse Monitors Troubleshooting Introduction to Troubleshooting Flowcharts for Troubleshooting Main Flowchart for Troubleshooting Console Troubleshooting Flowchart Bootable Device Troubleshooting Flowchart HP-UX Troubleshooting Flowchart Dealing with a Boot Failure Special Considerations Searching for Bootable Media Boot Command NotationsStable Storage Supported Boot Paths Intermediate System Loader ISL Environment Identifying LCD-Indicated Conditions Selftest Failures Memory Failures Chassis Codes Chassis Codes for J6000 WorkstationsOstat Code Message Description CPU n detected an unexpected data CPU n is starting its external interrupt CPU n is starting its TLB translation Eeprom CPUn invoke LDB CPU n is starting the low-level debugger FRU CPU n is starting its data cache miss Try to ﬁnd a single memory bank to use Dimm table is full--cannot add new Insufﬁcient error-free memory to Memory ECC test failed to detect Multiple memory errors detected Cannot load Iodc entryio for boot USB keyboard Serial port 1 failed to initialize as a Monarch CPU is starting the late Look for built-in graphics card Lpmc Transfer of Control caused entry to PCI data parity error. I/O error log word PCI device asserted SERR# multiple While processing another Hpmc Running System Veriﬁcation Tests Messages similar to the following appear Running ODE-Based Diagnostics Eeprom Using the System Board LEDs for Troubleshooting LED Name LED’s Color Description When OnInterpreting the LED Information Interpreting the System Board LEDs Blink Sequences for the Fans LED VRM0 Troubleshooting with System Board LEDs Solutions for the Non-Default LED StatesLED Name1 Non-Default Solution State VRM0 OFF Short Using the System Board LEDs for Troubleshooting System Upgrades Workstation Conﬁgurations Tools Required System Upgrades Electrostatic Discharge ESD Precautions Prerequisite for the System Upgrade Procedures Front Bezel and Top Cover Removing the Top Cover Installing and Removing the Hard Disk Drives Hard Disk Drive Conﬁguration Installing and Removing an Internal CD ROM Drive Installing and Removing Memory DIMMsJ6000 Memory Conﬁguration Memory Loading Sequence in the J6000 Installing and Removing an I/O Card Installing an I/O Card PCI Slot Information for I/O Cards Boot Console Handler Boot Console Handler Boot Console Handler Features Accessing the Boot Console Handler Boot Console Menus Reset Or modify processor boot ID ALL Clearpim Booting the Workstation ISL Searching for Bootable Media Resetting the Workstation Then type the following at the prompt Displaying and Setting Paths System PathsMnemonic Style Notation Path Type Device 100 Displaying and Setting the Monitor Type Monitor Command Setting the Monitor Type Displaying the Current Monitor Conﬁguration Monitor Information Setting the Monitor Type at Power On Troubleshooting Monitor Problems Changing the Console to an External Terminal Displaying the Current Memory Conﬁguration Memory Information Memory Status Table Hversion Sversion Displaying the Status of the I/O Slots Setting the Auto Boot and Auto Search Flags Displaying and Setting the Security Mode Displaying and Setting Fastboot Mode To enable fastboot, type the following Displaying the LAN Station Address Displaying System Information Displaying PIM Information Using Remote Power-On Press Type Description Troubleshooting Hint for an Unresponsive RPC Setting the Fan Speed Rack-Mount Fan SpeedDesk-Side Fan Speed Configuration Menu Enter command FanChoice DeskSide Invoking ISL from the Boot Console Handler Initial System Loader ISL Environment ISL User Commands 120 Block Diagram Block Diagram of the J6000’s System Board and PCI Board System Board and PCI Board Regulatory Statements 124 Electromagnetic Compatibility Federal Communications Commission FCC 126 Laser Safety Statement for a Class 1 Laser Product Optical and Acoustical StatementsVisible LED Statement Regulation on Noise Declaration for Machines Optical and Acoustical Statements 128 Speciﬁcations Environmental Speciﬁcations Shock Vibration Input Power Electrical SpeciﬁcationsJ6000 Scsi Connections Appendix Overview Scsi Bus Differences Table C-1. Scsi Bus Differences Scsi Restrictions CablesTerminators Scsi Conﬁguration Constraints Scsi Bus Length Constraints SE Scsi Bus LengthLVD Scsi Bus Length Assigning Scsi Device IDs Assigning External Scsi Device IDs Assigning Internal Scsi Device IDs Related Documentation Installation Poster and Getting Started Guide Parts and Replacement GuideAdditional Documentation Site Preparation Guide

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