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HP visualize J6000 work stations manual HP-UX Troubleshooting Flowchart

Models: visualize J6000 work stations

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Troubleshooting Install Block Diagram Dimension Reset Running ODE-Based Diagnostics Boot Command Notations Connectors on the Rear Panel Hot-Plug Procedure Displaying and Setting Paths

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Troubleshooting

Flowcharts for Troubleshooting

Figure 2-4. HP-UX Troubleshooting Flowchart

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HP visualize J6000 work stations manual HP-UX Troubleshooting Flowchart

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Contents

Technical Reference Restricted Rights Legend Contents System Upgrades Boot Console Handler Contents Speciﬁcations Block DiagramRegulatory Statements Scsi Connections Related Documentation Contents Related Manuals Safety and Regulatory StatementsInstallation Notice Revision History Problems, Questions, and SuggestionsElectrostatic Discharge ESD Precautions Documentation Conventions LVD Product Information Product Description Net Dimensions and WeightsChapter Overview Net Weights for the J6000 Workstations Weight Key Features Optional Graphics Cards Currently Supported Monitors Currently Supported Power Switch Front Panel Components Thumbscrew on the Front Panel System LCD Internal Storage Devices Hard Disk Drives Hot-Plug Process Replacing a Failed Disk Drive Example Conﬁguration Volume DescriptionHot-Plug Example Hot-Plug Procedure Step Ioscan /dev/dsk/c2t5d0 Mkboot /dev/rdsk/c2t5d0 Feature Purpose CD ROM Drive Optional System Unit Rear Panel Connectors Rear Panel Components Connectors on the Rear Panel Audio Electrical Speciﬁcations Scsi ConnectorsAudio Connectors Audio Electrical Speciﬁcations Internal Components VRMs System Board CD ROM and Hard Disk Drive Bays MicroprocessorsPCI Cage Voltage Regulator Modules VRMs Keyboard Site Preparation and InstallationMonitors Mouse Monitors Troubleshooting Introduction to Troubleshooting Flowcharts for Troubleshooting Main Flowchart for Troubleshooting Console Troubleshooting Flowchart Bootable Device Troubleshooting Flowchart HP-UX Troubleshooting Flowchart Dealing with a Boot Failure Special Considerations Stable Storage Searching for Bootable MediaBoot Command Notations Supported Boot Paths Intermediate System Loader ISL Environment Identifying LCD-Indicated Conditions Selftest Failures Memory Failures Ostat Code Chassis CodesChassis Codes for J6000 Workstations Message Description CPU n detected an unexpected data CPU n is starting its external interrupt CPU n is starting its TLB translation Eeprom CPUn invoke LDB CPU n is starting the low-level debugger FRU CPU n is starting its data cache miss Try to ﬁnd a single memory bank to use Dimm table is full--cannot add new Insufﬁcient error-free memory to Memory ECC test failed to detect Multiple memory errors detected Cannot load Iodc entryio for boot USB keyboard Serial port 1 failed to initialize as a Monarch CPU is starting the late Look for built-in graphics card Lpmc Transfer of Control caused entry to PCI data parity error. I/O error log word PCI device asserted SERR# multiple While processing another Hpmc Running System Veriﬁcation Tests Messages similar to the following appear Running ODE-Based Diagnostics Eeprom Interpreting the LED Information Using the System Board LEDs for TroubleshootingLED Name LED’s Color Description When On Interpreting the System Board LEDs Blink Sequences for the Fans LED VRM0 LED Name1 Non-Default Solution State Troubleshooting with System Board LEDsSolutions for the Non-Default LED States VRM0 OFF Short Using the System Board LEDs for Troubleshooting System Upgrades Workstation Conﬁgurations Tools Required System Upgrades Electrostatic Discharge ESD Precautions Prerequisite for the System Upgrade Procedures Front Bezel and Top Cover Removing the Top Cover Installing and Removing the Hard Disk Drives Hard Disk Drive Conﬁguration J6000 Memory Conﬁguration Installing and Removing an Internal CD ROM DriveInstalling and Removing Memory DIMMs Memory Loading Sequence in the J6000 Installing and Removing an I/O Card Installing an I/O Card PCI Slot Information for I/O Cards Boot Console Handler Boot Console Handler Boot Console Handler Features Accessing the Boot Console Handler Boot Console Menus Reset Or modify processor boot ID ALL Clearpim Booting the Workstation ISL Searching for Bootable Media Resetting the Workstation Then type the following at the prompt Mnemonic Style Notation Displaying and Setting PathsSystem Paths Path Type Device 100 Displaying and Setting the Monitor Type Monitor Command Setting the Monitor Type Displaying the Current Monitor Conﬁguration Monitor Information Setting the Monitor Type at Power On Troubleshooting Monitor Problems Changing the Console to an External Terminal Displaying the Current Memory Conﬁguration Memory Information Memory Status Table Hversion Sversion Displaying the Status of the I/O Slots Setting the Auto Boot and Auto Search Flags Displaying and Setting the Security Mode Displaying and Setting Fastboot Mode To enable fastboot, type the following Displaying the LAN Station Address Displaying System Information Displaying PIM Information Using Remote Power-On Press Type Description Troubleshooting Hint for an Unresponsive RPC Desk-Side Fan Speed Setting the Fan SpeedRack-Mount Fan Speed Configuration Menu Enter command FanChoice DeskSide Invoking ISL from the Boot Console Handler Initial System Loader ISL Environment ISL User Commands 120 Block Diagram Block Diagram of the J6000’s System Board and PCI Board System Board and PCI Board Regulatory Statements 124 Electromagnetic Compatibility Federal Communications Commission FCC 126 Visible LED Statement Laser Safety Statement for a Class 1 Laser ProductOptical and Acoustical Statements Regulation on Noise Declaration for Machines Optical and Acoustical Statements 128 Speciﬁcations Environmental Speciﬁcations Shock Vibration J6000 Input PowerElectrical Speciﬁcations Scsi Connections Appendix Overview Scsi Bus Differences Table C-1. Scsi Bus Differences Terminators Scsi RestrictionsCables Scsi Conﬁguration Constraints LVD Scsi Bus Length Scsi Bus Length ConstraintsSE Scsi Bus Length Assigning Scsi Device IDs Assigning External Scsi Device IDs Assigning Internal Scsi Device IDs Related Documentation Additional Documentation Installation Poster and Getting Started GuideParts and Replacement Guide Site Preparation Guide

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