IBM 6345, 2194, 2193 manual 10-8IBM Personal Computer User Guide

Table 1: Hardware problems (Continued)

If the problem is:	Here's what to do:
Can’t enter password	1. Make sure you are typing the correct password.
	2.	Make sure the keyboard cable is correctly and securely
		connected to the keyboard port (not the mouse port)
		on the back of the system unit.
		The keyboard port has this symbol next to it:	.
Can’t read information on	1. Make sure you are using the correct type of diskette.
diskette or CD		Make sure the diskette is formatted correctly.
	2.	Make sure the diskette or CD is inserted into the drive
		correctly.
	3.	Make sure the CD is clean and not scratched.
	4.	Try to read a diskette or CD that you know is good. If it
		works, the first diskette or CD is damaged. If you can't
		read the information on the good diskette or CD, there
		may be a problem with your diskette or CD-ROM drive.
	5.	Make sure the drive power and signal cables are
		securely attached to the back of the drive. For
		instructions on working in the system unit, see
		“Working with the hardware in the system unit” on
		page 8-3.
Audio CD does not play	Make sure you have enabled AutoPlay. To enable AutoPlay:
when inserted into	1. Click on Start.
CD-ROM drive	2. Select Settings and click on Control Panel.
	3.	Double click on the System icon.
	4.	Click on the Device Manager tab.
	5.	Double click on CD-ROMand select the listed CD-
		ROM option.
	6.	Click on the Settings tab.
	7.	Under Options, click on Auto insert notification (a
		check appears in the box).
	8.	Click on OK.

Note: If any of these problems continue after taking the actions listed, see “Chapter 2. HelpWare support and services” for information on obtaining service.

10-8IBM Personal Computer User Guide