Solving hardware and software problems

Solving hardware problems

Table 1: Hardware problems

If the problem is:

Here's what to do:

 

 

Screen is black (no error

If you installed memory modules or adapter cards, make

code); beep during power

sure you installed them correctly. For instructions on

on self-test (POST).

installing memory modules on your system board, see

 

“Installing memory modules” on page 9-9. For instructions

 

on installing adapter cards in your system unit, see “Adding

 

and removing adapter cards” on page 8-4.

 

 

Error code (and

If an error code or message appears, refer to the section

description), more than

“Error codes and messages” on page 10-17.

one beep in self-test, or

 

 

continuous beep occurs

 

 

 

 

 

Computer turns off without

1.

If mouse movement wakes the monitor, your monitor

warning

 

was in standby.

 

2.

If computer power on light is blinking, your system is in

 

 

Standby mode. Press the power on button to take the

 

 

system out of Standby mode.

 

3.

Make sure that the system unit and monitor power

 

 

cords are securely plugged into electrical outlets.

 

4.

Make sure that the cables are correctly and securely

 

 

connected to the system unit.

 

5.

Check for a blown fuse, tripped circuit breaker, or

 

 

power failure.

 

6.

Unplug the system unit power cord from the electrical

 

 

outlet, wait 10 seconds, and then plug the power cord

 

 

back into the electrical outlet. If the computer does not

 

 

start immediately, push the power button on the

 

 

system unit.

 

7.

If you have added hardware inside the system unit,

 

 

make sure the power cable connectors are securely

 

 

attached.

 

 

 

 

 

 

Note: If any of these problems continue after taking the actions listed, see “Chapter 2. HelpWare support and services” for information on obtaining service.

Diagnosing and recovering from problems 10-7

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IBM 2193, 6345, 2194 manual Solving hardware and software problems, Solving hardware problems, Hardware problems