IBM 2194, 6345, 2193 manual 10-12IBM Personal Computer User Guide

Table 1: Hardware problems (Continued)

If the problem is:	Here's what to do:
Printer error	1. Make sure the printer is turned on.
	2.	Make sure the printer cable is correctly and securely
		connected to the printer and to the parallel (printer)
		port on the back of the system unit.
		The printer port has this symbol next to it to help
		you:
	3.	Make sure the printer power cord is securely
		connected to an electrical outlet.
	4.	Make sure the printer is ready for printing. (If the
		Ready light is on, but not flashing, the printer is ready.)
	5.	Make sure the correct printer driver is selected in the
		software, if required. For instructions on selecting a
		printer driver, see “Getting ready to print” on page 4-9.
	6.	Make sure the paper and the cartridge containing the
		print material (ink, ribbon, or toner) are loaded
		correctly.
	7.	Turn the printer and system unit off, and wait 10
		seconds. Now turn the printer on, and then the system
		unit.
	8.	Make sure the On board Parallel Mode option is set
		properly in the Integrated Peripherals menu in Setup.
	9.	Make sure the parallel port Operation Mode parameter
		is set to a mode that matches your printer.
	10.For additional help, see the user's guide that came
		with the printer.

Note: If any of these problems continue after taking the actions listed, see “Chapter 2. HelpWare support and services” for information on obtaining service.

10-12IBM Personal Computer User Guide