IBM 2193, 6345, 2194 manual What can I do on my own?, Printed documentation, Online documentation

What can I do on my own?

Sometimes you can quickly solve problems that you may have with your computer. We have given you several different methods you can use to solve problems on your own. If you need to, you can still contact IBM for support. There is more information about telephone support in “How and when do I contact the IBM PC HelpCenter?” on page 2-5.

Printed documentation

The documentation that came with your computer contains information about troubleshooting hardware and software problems. This information begins with the quick step-by-step guide on page 10-6, which can help you diagnose hardware and software problems. Once you know the nature of the problem, you can follow the instructions in the “Solving hardware and software problems” on page 10-7. Just match the description or error code with your question and follow the instructions to solve the problem!

Online documentation

Your computer also came with several online resources that you can use to solve problems.

Help files

The operating system and most preinstalled programs in your computer contain online help files. These files may contain information about upgrading hardware, using software and many other common computer tasks. The Help files also contain information for questions on how to solve problems and prevent future trouble.

Readme files

Most operating systems and software programs also come with a file named README.TXT. This is a text file that contains important information about the program. You can read README.TXT files by opening them in any text file editor on your computer. If an README file is provided, it is named README.TXT

2-2IBM Personal Computer User Guide