IBM 2193, 6345, 2194 manual 10-16IBM Personal Computer User Guide

Table 3: Modem problems (Continued)

If the problem is:	Here's what to do:
Modem makes a	1.	Make sure all communication parameters (baud rate,
connection but no data		data, stop, and parity bits) are properly configured and
appears on the screen		identical on both sides. Also make sure the hardware
		control flow (RTS/CTS) is enabled in both the modem
		and the communications software.
	2.	Press the Enter key several times. The remote system
		may be waiting to receive your data before it begins.
	3.	Make sure the correct terminal emulation mode is used
		in the software. Refer to the information that came with
		the software.
You are not able to verify	1.	Make sure the Call Waiting feature is turned off.
whether the correct	2.	Make sure the RTS/CTS hardware flow control is
terminal emulation mode is		enabled (do not use XON/XOFF software flow control).
being used by your	3.	Make sure the data speed is not faster than your
software		computer's capability.

Note: If any of these problems continue after taking the actions listed, see “Chapter 2. HelpWare support and services” for information on obtaining service.

10-16IBM Personal Computer User Guide