Title: C74AMST CreationDate: 06/23/93 17:09:07
Option Problems
Problems | Action | ||
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| ||
An IBM option that was | Verify that: | ||
just installed does not | 1. | The computer and Dock I hardware settings do not conflict. | |
work. | |||
2. | The option is designed for the Dock I. | ||
| |||
| 3. | Be sure to follow the instructions supplied with the option. | |
| 4. | The option is installed correctly. | |
| 5. | You have not loosened any other installed options or cables. | |
|
| If the failing device is a SCSI device, run “SCSI subsystem” | |
|
| diagnostics on the Dock I Option Diskette. | |
|
| If the above items are correct and the test programs found no | |
|
| problems, have the system unit and the option serviced. | |
|
| If the option does not work with a specific computer, have that | |
|
| specific computer serviced with the Dock I. | |
An IBM option that used | Verify that: | ||
to work does not work. | 1. | All of the option hardware and cable connections are securely | |
| |||
|
| connected. | |
| 2. | If the option came with its own test instructions, use those | |
|
| instructions to test the option. | |
| If the failing device is a SCSI device: | ||
| 1. | Verify that the cables for all external SCSI devices are correctly | |
|
| connected. | |
| 2. | Verify that all external SCSI devices are turned on. External | |
|
| SCSI devices must be turned on before the Dock I is turned on. | |
|
| If the failing device is a SCSI device, run “SCSI subsystem” | |
|
| diagnostics on the Dock I Option Diskette. | |
|
| If the above items are correct and the test programs found no | |
|
| problems, have the system unit and option serviced. | |
|
| If the option does not work with a specific computer, have that | |
|
| specific computer serviced with the Dock I. | |
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| |
