Title: C74AMST CreationDate: 06/23/93 17:09:07

Printer Problems

Problems

Action

 

 

The printer does not

Verify that:

work.

1.

The printer is turned on and is ready to print.

 

 

2. The printer signal cable is connected to the correct connector on

 

 

the Dock I. (For the location of the printer connector, see

 

 

“parallel connector” on “Locating Dock I Features” on page 1-4.)

 

3. You have correctly assigned the printer connector in your

 

 

operating system or application.

 

If the above items are correct and the printer still does not work, run

 

the tests described in the printer manual. If the tests show that the

 

printer works correctly, have the system unit serviced.

Screen Messages

 

 

 

 

Problems

Action

 

 

1 4XXXX XXX

Verify that:

2 9XXXX XXX

1.

The cables for all external SCSI devices are correctly connected.

21 XXXX XXX

2.

All external SCSI devices are turned on. External SCSI devices

211XXXX XXX

 

must be turned on before the Dock I is turned on.

212XXXX XXX

 

3.

The internal SCSI device is correctly terminated.

213XXXX XXX

4.

The last external SCSI device is correctly terminated.

214XXXX XXX

5.

Each SCSI device has a unique SCSI ID.

215XXXX XXX

6.

Hardware settings for the SCSI controller and other hardware do

216XXXX XXX

 

not conflict.

217XXXX XXX

 

 

If the above items are correct and the problem still occurs, run

 

 

 

 

“SCSI subsystem” diagnostics on the Dock I Option Diskette.

Other screen prompts and

Refer to the manual that came with the computer. When the manual

error codes

tells you to “have the computer serviced,” have the computer and

 

Dock I serviced.

Other Problems

 

 

Chapter 6. Solving Problems 6-15

Page 115
Image 115
IBM Dock I manual Printer Problems, Screen Messages, Other Problems