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manual Intel Server System SR2500AL User’s Guide
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Troubleshooting
Specification
Install
Diagnostic LED Placement Diagram
Battery Replacement
Warranty
Configuration Jumpers
Appendix C Intel Server Issue Report Form
Resetting the System
Intel Light Guided Diagnostics
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Intel® Server System SR2500AL User’s Guide
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Contents
Intel Server System SR2500AL User’s Guide
Intel Order Number D31969-004
Disclaimer
Intel Server System SR2500AL User’s Guide
Safety Information
Important Safety Instructions
Wichtige Sicherheitshinweise
Consignes de sécurité
Server Boards and Server Chassis Safety Information（《Intel
重要安全指导
服务器主板与服务器机箱安全信息》）。
Intel Server System SR2500AL User’s Guide
Warnings
Intel Server System SR2500AL User’s Guide
Intel Server System SR2500AL User’s Guide
Preface
About this Manual
Manual Organization
Product Contents
Intel Server System SR2500ALLX/SR2500ALLXR Contents
Intel Server System SR2500ALBRP/SR2500ALBRPR Contents
Intel Server System SR2500AL User’s Guide
Table of Contents
Safety Information
Chapter 2 Server System Features
Chapter 3 Hardware Installations and Upgrades
Removing the Front Bezel
Appendix B Troubleshooting
Chapter 4 Server Utilities
Appendix A Technical Reference
Removing the Backplane
Appendix C Intel Server Issue Report Form
Appendix D LED Decoder
Appendix E Getting Help
Appendix F Regulatory and Compliance Information
Appendix G Warranty
Appendix H Installation/Assembly Safety Instructions
Appendix I Safety Information
Avertissements sur l’accés au systéme
List of Figures
Figure 42. Installing Filler Blank into the Server System
Figure 88. Installing a Fan into the Fixed Fan Module
Intel Server System SR2500AL User’s Guide
List of Tables
Table 1. Server System References
xxii
Intel Server System SR2500AL User’s Guide
1 Server System References
Table 1. Server System References
Table 1. Server System References
Intel Integrated Server System SR2500AL Quick Start Users
Guide
2 Server System Features
Figure 1. Intel Integrated Server System SR2500AL
SR2500ALBRP Feature Summary
Table 2 summarizes the features of the server system
See the Intel Server Board S5000PAL/S5000XAL Technical
External connections
SR2500ALBRP Feature Summary
Feature
Description
Intel Server System SR2500AL User’s Guide
Chassis Component Identification
Internal Components
Figure 2. ChassisComponents
M L
Server Board Connector and Component Locations
A B C D E FG H QQ PP OO NN MM LL KK JJ II HH GG FF EE DD CC BB AA Z
J K L M N O P Q
Y X W V U T SR
Figure 3. Server Board Connector and Component Locations
Configuration Jumpers
Figure 4. BIOS Select Jumper
J3H1
Intel Server System SR2500AL User’s Guide
Figure 5. Recovery Jumpers
Password Clear
BMC Force Update Mode
CMOS Clear
Intel Light Guided Diagnostics
Figure 6. Light Guided Diagnostic LEDs
Back Panel Connectors
Figure 7. Back Panel Connectors
RAID Support
Table 3. NIC LED Descriptions
SAS/SATA Mid-Planes
C B AD E F G
Figure 8. Passive Mid-Plane Components
E F G
Figure 9. Active SAS/SATA Mid-Plane Components
Intel Server System SR2500AL User’s Guide
AF000046
Hot-Swap SAS/SATA Backplane
A B C D
Figure 10. Hot-Swap SAS/SATA Backplane Components Front View
Intel Server System SR2500AL User’s Guide
Figure 11. Hot-Swap SAS/SATA Backplane Components Rear View
A B C D
Intel Server System SR2500AL User’s Guide
Front of Server System
Standard Control Panel
A B C D E F G
Intel Local Control Panel
Figure 12. Standard Control Panel
N M L K J I H G
Intel Server System SR2500AL User’s Guide
Bezels
Figure 13. Intel Local Control Panel
Rear of Server System
P N L K I H G O M J
Figure 14. Server System Back
Intel Server System SR2500AL User’s Guide
Peripheral Devices
Hard Disk Drives
Figure 15. Optional Peripherals
Advanced Management Options
Rack-Mounted Systems
Slimline Optical Drive Carrier
Intel Remote Management Module
Intel Server System SR2500AL User’s Guide
3 Hardware Installations and Upgrades
Removing and Installing from a Rack
Before You Begin
Tools and Supplies Needed
Fixed Bracket Rack Mount Installation
Basic Rail Rack Mount Installation
Basic Rail Rack Mount Removal
Removing and Installing the Front Bezel
Tool-less Rail Rack Mount Servicing
Figure 16. Front Bezel Supporting the Standard Control Panel
Figure 17. Front Bezel Supporting the Intel Local Control Panel
Removing the Front Bezel
Figure 18. Removing the Front Bezel
Intel Server System SR2500AL User’s Guide
Removing and Installing the System Cover
Installing the Front Bezel
Figure 19. Installing the Front Bezel
Removing the System Cover
Installing the Server System Cover
Figure 20. Removing the Server System Cover
Removing and Installing the Processor Air Duct
Figure 21. Installing the Server System Cover
Removing the Processor Air Duct
Figure 22. Removing the Processor Air Duct
Intel Server System SR2500AL User’s Guide
TP02131
Installing the Processor Air Duct
processors are installed
Figure 23. Removing the Processor 2 Air Dam Optional - only if two
Installing and Removing Memory
Installing DIMMs
Figure 24. Installing the Processor Air Duct
Figure 25. Installing the Memory
C D A
Installing or Replacing the Processor
Installing the Processor
Removing DIMMs
Figure 27. Installing the Processor
Figure 26. Lifting the Processor Socket Handle
Installing the Heat Sinks
Figure 29. Installing the Heat Sink 2U Passive Heat Sink Shown
Figure 28. Removing the Socket Cover
Removing and Installing the Small Air Baffle
Removing a Processor
Installing the Small Air Baffle
Removing the Small Air Baffle
Figure 30. Removing the Small Air Baffle
Removing and Installing the Large Air Baffle
Figure 31. Installing the Small Air Baffle
Removing the Large Air Baffle
Installing the Large Air Baffle
Figure 32. Removing the Large Air Baffle
Installing and Removing a Hot-swap Hard Drive
Installing a SAS or SATA Hot-swap Hard Disk Drive
Figure 33. Installing the Large Air Baffle
Figure 34. Removing Hot-swap Disk Carrier from the Server System
Figure 35. Removing Retention Device from Drive Carrier
TP02141
TP02142
Figure 36. Installing Hard Drive into Carrier
Figure 37. Install Drive Assembly into the Server System
B A B
TP02144
Removing a SAS or SATA Hot-swap Hard Disk Drive
Installing a Slimline Optical Drive or Internal USB Floppy
Figure 38. Installing an Optical Drive into the Drive Tray
Removing a Slimline Optical Drive or Internal USB Floppy
B C A
A B C
System
Figure 41. Removing the Slimline Optical Drive from the Tray
Installing a Tape Drive
Figure 42. Installing Filler Blank into the Server System
Figure 43. Removing Tape Drive Filler Panel from the Server System
Figure 44. Removing Sixth Drive Filler Panel from the Server System
AF000036
AF000035
Figure 46. Installing Tape Drive Assembly into the Server System
Figure 45. Inserting a Tape Drive into the Carrier
Installing a Sixth Hard Drive
Figure 47. Installing Sixth HDD Bracket
Page
Page
Installing and Removing the PCI Riser Assembly
Removing the PCI Riser Assembly
Figure 50. Installing the Filler Panels
Filling Empty Server System Bays
Figure 51. Removing PCI Riser Assembly from the Server System
TP02145
Installing the PCI Riser Assembly
Figure 52. Installing PCI Riser Assembly into the Server System
Replacing a PCI Riser Card
Removing a PCI Riser Card
Side
A B C
Installing a PCI Riser Card
Figure 54. Installing PCI Riser Card into the Server System
Installing and Removing a PCI Add-in Card
Installing a PCI Add-in Card
Figure 55. Installing a Full Height Add-In Card
Removing a PCI Add-in Card
A C D B
A D C B
Figure 56. Removing a Full Height Add-In Card
Installing and Removing the I/O Expansion Modules
Installing the I/O Expansion Modules
Figure 57. Installing the I/O Expansion Module to the Server Board
B C A
Removing the I/O Expansion Modules
B A C
Figure 58. Removing the I/O Expansion Modules from the Server Board
Installing the Intel RMM and Intel RMM NIC
A D C
Server System
Removing the Intel RMM and Intel RMM NIC
Figure 60. Removing the Intel RMM and the Intel RMM NIC Module from
the Server System
Replacing the Mid-plane Board
Removing the Mid-plane Board
Figure 61. Removing the Bridge Board from the Server System
Installing the Mid-plane Board
Figure 62. Removing the Mid-plane from the Server System
Figure 63. Installing the Mid-plane into the Server System
Figure 64. Installing the Bridge Board into the Server System
Replacing the Backplane
Removing the Backplane
Figure 65. Removing the Backplane from the Server System
Intel Server System SR2500AL User’s Guide
AF000016
Installing the Backplane
Figure 66. Installing the Backplane into the Server System
Installing the RAID Activation Key and the RAID Mini DIMM
Figure 67. Installing the RAID Activation Key and the RAID Mini DIMM
A B B C
Removing the RAID Activation Key and the RAID Mini DIMM
Figure 68. Removing the RAID Activation Key and the RAID Mini DIMM
A B B C
Installing and Removing the RAID Battery Backup Unit BBU
Installing the RAID Battery Backup Unit
Figure 69. Installing the RAID Battery Backup Unit
Removing the RAID Battery Backup Unit
Figure 70. Removing the RAID Battery Backup Unit
Installing and Removing the Server Board
Installing the Server Board
Figure 71. Installing the Server Board
Removing the Server Board
Figure 72. Removing the Server Board
Replacing the Backup Battery
Figure 73. Replacing the Backup Battery
TP02079
Replacing the Power Supply
Figure 74. Removing Power Supply Filler Panel from the Server System
Figure 75. Removing Power Supply Module from the Server System
Figure 76. Installing Power Supply Module into the Server System
B A
Replacing the Power Distribution Module
Figure 78. Removing the Power Distribution Module
Replacing the Control Panel
Figure 80. Installing Control Panel Module into the Server System
Figure 79. Removing Standard Control Panel Module from the Server
System
AF000005
Replacing a Fan Module
Replacing a Redundant Fan Module
Figure 82. Installing the Redundant Fan Module
Figure 81. Removing the Redundant Fan Module
Replacing a Fixed Fan Module
Figure 84. Installing the Fixed Fan Module
Figure 83. Removing the Fixed Fan Module
B A B A
Replacing a Redundant System Fan
Figure 86. Installing a Fan into the Redundant Fan Module
6 4
Figure 85. Removing a Fan from the Redundant Fan Module
6 4
Replacing a Fixed Fan
Figure 87. Removing a Fan from the Fixed Fan Module
Installing and Removing the Rack Handles
Installing the Rack Handles
Figure 88. Installing a Fan into the Fixed Fan Module
Figure 89. Installing the Rack Handle
Removing the Rack Handles
Figure 90. Removing the Rack Handle
Intel Server System SR2500AL User’s Guide
AF000020
Using the BIOS Setup Utility
Starting Setup
If You Cannot Access Setup
Setup Menus
Table 4. Setup Menu Key Use
Setup Confirmation
Load default configuration now?
Yes No
Upgrading the BIOS
Preparing for the Upgrade
Recording the Current BIOS Settings
Table 4. Setup Menu Key Use
Clearing the Password
Upgrading the BIOS
Obtaining the Upgrade
Figure 91. Clear Password Jumper
Clearing the CMOS
Figure 92. Clear CMOS Jumper
Appendix A Technical Reference
Cable Routing
Figure 93. Cable Routing
Fan Connections
Mid-plane Board
plane Board
Intel Server System SR2500AL User’s Guide
750W Single Power Supply Input Voltages
750W Single Power Supply Output Voltages
Table 5. Power Supply Output Capability
System Environmental Specifications
Table 6. System Environmental Specifications
Appendix B Troubleshooting
Resetting the System
Table 7. Resetting the System
Problems following Initial System Installation
Hardware Diagnostic Testing
First Steps Checklist
Specific Problems and Corrective Actions
Verifying Proper Operation of Key System Lights
Confirming Loading of the Operating System
Power Light Does Not Light
No Characters Appear on Screen
Characters Are Distorted or Incorrect
System Cooling Fans Do Not Rotate Properly
Drive Activity Light Does Not Light
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light
Cannot Connect to a Server
Problems with Network
The server hangs when the drivers are loaded
Diagnostics pass but the connection fails
The add-in adapter stopped working without apparent cause
System Boots when Installing PCI Card
Problems with Newly Installed Application Software
Problems with Application Software that Ran Correctly Earlier
Bootable CD-ROM Disk Is Not Detected
Hard Drives are not Recognized
BIOS POST Beep Codes
Table 9. POST Error Beep Codes
LED Information
Table 8. LED Information
Table 10. Error Beep Codes Generated by Intel Remote Management
Module
Intel Server System SR2500AL User’s Guide
Intel Server System SR2500AL User’s Guide
Appendix C Intel Server Issue Report Form
Board / Chassis Information
DIMM Configuration
Operating System Information
Add-in Card, Peripheral, Video, NIC
Hard Drive Information
Management Information
Control Panel Information
On-Board Platform Instrumentation only Intel Remote Management Module
Complete Problem Description
Intel Server System SR2500AL User’s Guide
Appendix D LED Decoder
Table 11. POST Progress Code LED Example
Figure 96. Diagnostic LED Placement Diagram
Table 12. Diagnostic LED POST Code Decoder
Diagnostic LEDs
Back edge of server board
Table 12. Diagnostic LED POST Code Decoder
PCI Bus
ATA / ATAPI / SATA
SMBUS
Table 12. Diagnostic LED POST Code Decoder
Boot Device Selection
Mouse PS2 or USB
Fixed Media
Table 12. Diagnostic LED POST Code Decoder
Runtime Phase / EFI Operating System Boot
Pre-EFI Initialization PEI Core
Driver Execution Environment DXE Core
Table 12. Diagnostic LED POST Code Decoder
Pre-EFI Initialization Module PEIM / Recovery
Appendix E Getting Help
World Wide Web
Telephone
U.S. and Canada
In Asia-Pacific region
Japan
Latin America
Australia
Ecuador
Panama
Uruguay
Mexico
Intel Server System SR2500AL User’s Guide
Product Safety Compliance
Appendix F Regulatory and Compliance Information
Product Regulatory Compliance
Intended Application
Product Regulatory Compliance References
Table 13. Product Regulatory Compliance Markings
Table 13. Product Regulatory Compliance Markings
Compliance Regional
Compliance
Compliance Reference Marking Example
Table 13. Product Regulatory Compliance Markings
Compliance Regional
Compliance
Compliance Reference Marking Example
Electromagnetic Compatibility Notices
FCC Verification Statement USA
Industry Canada ICES-003
Europe CE Declaration of Conformity
VCCI Japan
BSMI Taiwan
Korean Compliance RRL
CNCA CCC-China
Product Ecology Compliance
Table 14. Product Ecology Compliance Markings
China RoHS
China Recycling GB18455-2001
Waste Electrical and Electronic
Compliance
Compliance Reference
Regional
Compliance Reference
Other Markings
Table 15. Other Markings
Regulated Specified Components
End-of-Life / Product Recycling
Intel Server System SR2500AL User’s Guide
Appendix G Warranty
Limited Warranty for Intel Chassis Subassembly Products
Extent of Limited Warranty
Warranty Limitations and Exclusions
How to Obtain Warranty Service
Limitations of Liability
Telephone Support
Returning a Defective Product
Intel Server System SR2500AL User’s Guide
Appendix H Installation/Assembly Safety Instructions
English
Intel Server System SR2500AL User’s Guide
2. Remove and save all screws from the covers 3. Remove the covers
Deutsch
Intel Server System SR2500AL User’s Guide
2. Schalten Sie das System mit dem Hauptschalter aus
Français
Intel Server System SR2500AL User’s Guide
1. Mettez hors tension tous les périphériques connectés au système
Español
Intel Server System SR2500AL User’s Guide
1. Apague todos los dispositivos periféricos conectados al sistema
Chinese
Intel Server System SR2500AL User’s Guide
Italiano
5. Ricollegare tutti i cavi esterni e le prolunghe AC del sistema
Intel Server System SR2500AL User’s Guide
Intel Server System SR2500AL User’s Guide
Appendix I Safety Information
Server Safety Information
Safety Warnings and Cautions
English
Intended Application Uses
Site Selection
Equipment Handling Practices
Power and Electrical Warnings
Power Cord Warnings
System Access Warnings
Rack Mount Warnings
Battery Replacement
Electrostatic Discharge ESD
Other Hazards
Cooling and Airflow
Sicherheitshinweise für den Server
Sicherheitshinweise und Vorsichtsmaßnahmen
Deutsch
VORSICHT
Zielbenutzer der Anwendung
Standortauswahl
Handhabung von Geräten
Warnungen zu Netzspannung und Elektrizität
Hinweis für Netzkabel
Warnhinweise für den Systemzugang
Warnhinweise für Racks
Elektrostatische Entladungen ESD
Andere Gefahren
Batterieaustausch
Kühlung und Luftstrom
Consignes de securite sur le serveur
Séurité avertissements et mises en garde
Laser-Peripheriegeräte oder -Komponenten
Français
Sélection d’un emplacement
Domaines d’utilisation prévus
Pratiques de manipulation de l’équipement
Alimentation et avertissements en matiére d’électricité
Avertissements sur le cordon d’alimentation
Avertissements sur l’accés au systéme
Avertissements sur le montage en rack
Remplacement de la pile
Décharges électrostatiques ESD
Autres risques
Refroidissement et ventilation
Périphériques laser
Información de seguridad del servidor
Advertencias y precauciones sobre seguridad
Español
Aplicaciones y usos previstos
Seleccién de la ubicación
Manipulacién del equipo
Advertencias de alimentacién y eléctricas
Advertencias sobre el cable de alimentación
Advertencias el acceso al sistema
Advertencias sobre el montaje en bastidor
Descarga electrostática ESD
Otros riesgos
Sustitución de la batería
Enfriamiento y circulación de aire
Periféricos o dispositivos láser
No abra la caja de ningún periférico o dispositivo láser
Haga que el fabricante los repare
Intel Server System SR2500AL User’s Guide
Intel Server System SR2500AL User’s Guide
