Kodak 3H0610 manual Netware debug via Telnet session, TelnetIP Address2002

T R O U B L E S H O O T

Troubleshooting

7.From the DOS command line, enter the NetWare command USERLIST (3.x) or NLISTUSER/A/B (4.x) to verify that the printer has logged into the Þle server. The USERLIST (3.x) or NLISTUSER/ A/B (4.x) command displays all logged-in users from the currently attached Þle server. Verify that your workstation is attached to the printerÕs deÞned Þle server before running USERLIST (3.x) or NLISTUSER/A/B (4.x). The printer should log in as the <print server> name.

8.Check to see if the print queue has been disabled. If the queue is enabled but your job is not in it, a workstation problem has prevented the job from entering the print queue. Check the workstation.

9.Check the print queue contents using the PCONSOLE command.

10.If the printer has not logged in (determined by using the USERLIST (3.x) or NLISTUSER/A/B (4.x) command), check the printers display panel for error messages.

11.Verify that names were deÞned according to the instructions for installation.

12.Verify that the correct frametype is chosen under the menu selection PORTS:IPX of the display panel. The Þle server and printer must use the same frametype.

13.Verify that CAPTURE has been run for the appropriate parallel port.

12.5.1 Netware debug via Telnet session

The following is a telnet session depicting NIC - Novell Primary Server Login Process upon powerup :

telnet<IP Address>2002

NOTE: The Ôscript <Þlename>Ôis not necessary unless you want to save the telnet session results to a Þle.

(Primary server = BINFORD)

/nic/telnet_test (1) script telnet.doc

UNIX Script started on Tue Oct 22 15:47:23 1996

/nic/telnet_test (2) telnet 159.56.12.62 2002 Trying 159.56.12.62.

Connected to 159.56.12.62. Escape character is'^]'.

12-8 July 1998