Troubleshooting

12.1Verifying Standalone Printer Functions

If you are having trouble printing, Þrst verify that the standalone printer with no network interface connection operates correctly. Secondly, verify that the printer is conÞgured correctly when connected to your network. If necessary, go to the sections that pertain to the speciÞc platform and protocol used.

1.Is the printer plugged in, turned on, and displaying the ÒREADYÓ prompt?

2.Is there an error message displayed on the printer?

Refer to the user's guide for the printer for information about error messages that appear on the front control/display panel. Error code numbers typically indicate that the printer hardware requires service.

3.Does the paper size displayed on the front control/display panel match what is actually in the tray?

If not, the paper tray may be an adjustable tray that has not been properly set up. Check and/or adjust the paper size selection switch on the side of the tray for the proper paper size setting.

4.Is the printer in the appropriate mode (PostScript or Raster)? PostScript mode is necessary for PostScript Þle printing. The printer should only be in Raster mode when using the export module in conjunction with Adobe Photoshop or when using another vendorÕs application that speciÞcally states support for Kodak printers in Raster mode.

If necessary, select the proper mode from the printerÕs front control/ display panel. Refer to ÒChanging the Printing ModeÓ in the ÒPrintingÓ section.

5.Make a test print by pressing ÒPrintÓ on the printer front control panel to determine if the printer is functioning in PostScript and/or Raster modes. Do not be alarmed if your particular printer does not support both modes of operation. Make sure that paper and ribbon are loaded. To make a test print, press the print button on the printer when Ò:READYÓ appears in the display panel.

T R O U B L E S H O O T

July 1998

12-5

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Kodak Kodak 10/100 Network Interface Card, 3H0610 manual Verifying Standalone Printer Functions