Kodak Kodak 10/100 Network Interface Card AppleTalk Installations, PostScript mode, Raster Mode

Troubleshooting

12.7AppleTalk Installations

1.Check initial steps listed in this troubleshooting section to verify printer and parameters and connectivity.

12.7.1PostScript mode

1.Check the test print to verify that the preferred server is correct.

2.Are both the computer and the printer set for the same EtherTalk phase (Phase 1 or Phase 2)?

3.Has the AppleTalk/EtherTalk network driver been selected in the Network/AppleTalk control panel?

4.If the name of the correct printer driver does not appear as a selection in the Chooser, verify that the printer driver was properly loaded on the host. Check for the existence of your Kodak printer Þle in the System FolderÕs Extensions folder.

If the host driver software is not there, install it according to the instructions in the userÕs guide for the software.

5.Does the printer name appear as a selection in the Chooser? If not, check the following:

¥Make sure that AppleTalk is enabled (the Active button in the Chooser should be selected).

¥Make sure that the printer has been on for at least 3 minutes.

¥If the printer is installed on a network with multiple zones, check the other zones for the printer. The printer will boot up to the default zone that is supplied by the network router.

¥Make sure that the printer has been selected in the Chooser.

¥If background printing is enabled, open the Print Monitor and check for error conditions at the printer.

Raster Mode

1.Are both the computer and the printer set for the same EtherTalk phase (Phase1 or 2)?

2.Has the AppleTalk/EtherTalk network driver been selected in the Network/AppleTalk Control Panel dialog box?

T R O U B L E S H O O T

July 1998 12-11