Kodak 3H0610, Kodak 10/100 Network Interface Card manual NT Installations

T R O U B L E S H O O T

Troubleshooting

12.6NT Installations

1.Check initial steps listed in this troubleshooting section to verify printer and parameters and connectivity.

2.On NT systems, you may encounter corruption of data when printing Þles over 5 Mbytes. Color bands may appear across the printed image. This condition can be corrected by setting up server properties to accept the entire print job before passing the Þle on to the printer. For Windows NT 3.51 for workstations and servers ÒJob Prints While SpoolingÓ must be deselected. For Windows NT 4.0 for workstations and servers ÒStart Printing After Last Page SpooledÓ must be selected.

3.Some systems such as Windows NT come with Kodak drivers provided by Microsoft. If you use these drivers, you may encounter problems. Be sure to install drivers provided by Kodak. When in doubt, refer to the Kodak web site for availability and the latest versions of drivers. Refer to ÒGetting HelpÓ for information on how to access the Kodak web site.

4.You may encounter problems if you install drivers on remote workstations by downloading them from an NT server. We recommend that you install the printer driver and/or the export module on each server and workstation on your network. When you set up the servers for sharing, install only the software relevant to the operating system for the server.

5.If you are setting up an NT ÒAppleTalkÓ printer or queue, it will only work for PostScript mode printing from Windows. Exporting Þles to Kodak printers in ÒRasterÓ mode via AppleTalk protocol is possible only with Macintosh platforms.

6.If you are setting up an NT ÒAppleTalkÓ printer or queue and ÒCaptureÓ the printer, Macintosh users will no longer see the printer advertized by its ÒAppleTalk NameÓ. You should verify, however, that they can see and select the printer by its ÒNT AppleTalk Queue NameÓ.

12-10 July 1998