Kodak 3H0610 manual 12.8 TCP/IP Installations, Printer appears to be ready, but you cannot print

T R O U B L E S H O O T

Troubleshooting

3.The appropriate printer must be selected for the export module. You can do this by opening the Export Module dialog box and checking the printer that is displayed in the Printer group box. If the correct printer is not displayed, click on Select; and use the dialog box options that appear to select the appropriate printer from the dialog box.

Refer to the userÕs guide for the export module for more information.

4.Does the printerÕs name appear as a selection in the select window? If not, make sure that the printer has been on for at least 3 minutes.

12.8TCP/IP Installations

1.Check initial steps listed in this troubleshooting section to verify printer and parameters and connectivity.

In the examples below, 8650 PS printer is the host name for the Network Interface Card, and the host software is loaded in the directory /usr/local/ kodak.

The printer appears to be ready, but you cannot print

Check the /etc/hosts Þle and see whether the IP address is set correctly.

If the system uses Yellow Pages or NIS, use the following command to view the hosts database:

ypcat hosts

Use the following command to view the IP address for the host 8650 PS printer:

ypmatch DS 8650 hosts

If the following message appears, your system does not use NIS:

canÕt bind....

If the system uses NIS and you have changed the /etc/hosts or /etc/ethers Þle, update the database by entering the command:

cd /var/yp; make

This updates the databases for both the YP server and the clients.

The IP address is correct, but you cannot print.

Enter the ping command and the host name:

ping -s<printername>

12-12 July 1998