Kodak 3H0610, Kodak 10/100 Network Interface Card manual July

T R O U B L E S H O O T

Troubleshooting

Step 4: ConÞgure the NIC. (Ch3:FastManage, Ch9:Apple/Macintosh, Appendix: A Telnet)

Recommendation: Use defaults until successful network printing is demonstrated.

Complete the following if using TCP/IP. (TCP/IP minimally requires an IP Address). The quickest method (when IP = 0.0.0.0) is to use ÒarpÓ and ÒtelnetÓ commands.

1)Set NIC mode switches in Telnet mode (D1 up, D2 down) and power cycle printer.

2)Use arp -s <IP Address> <NIC Ethernet Address>

3)Use telnet <IP Address> 2002.

5)Follow Telnet Ethernet>TCP/IP>Set IP menus to set IP address and then Reset the NIC.

6)Power cycle the printer.

4A : Printer Recognized on the desired Platform ?

VeriÞy that the NIC is functional on the network and that NIC conÞguration test page

parameters are correct.

For Windows Network Neighborhood and Mac Choosers, printer advertizes as ÒKDxxxxxxÓ ?

For UNIX, can you ÒpingÓ the Printer after assigning an IP address

Yes No

4B : Network Parameters on NIC ConÞguration Test

Page Correct ?

YesNo

4C : For Windows, use FastManage. For Macs, Use Laserwriter Utilities.

For UNIX, use Telnet.

Telnet may also be used on any platform that supports TCP/IP.

Step 5 : ConÞgure Servers, if necessaryÓ

Refer to sections after this ßowchart for Novell & NT troubleshooting details.

Step 6 : ConÞgure pertinent Workstations for printing to the Kodak printer.

Refer to platform speciÞc chapters and to sections after this ßowchart for troubleshooting

details.

Step 7 : Print

Refer to the ÒPrintingÓ Chapter for details.

12-4 July 1998