Kodak Kodak 10/100 Network Interface Card, 3H0610 manual Verify Application and Printer Parameters

Troubleshooting

12.4Verify Application and Printer Parameters

1.Is there an error indication on the front control/display panel that the wrong ribbon is in use with a ÒLoad Oversize RibbonÓ message or the wrong paper with a ÒLoad PaperÓ message?

If pressing the ÒPRINTÓ button on the front control/display panel results in a print, this is an indication that the printing problem is due to a mismatch between application ÒPage SetupÓ and ÒPrintÓ menu page/ribbon selection parameters and what is actually in the printer. Check options in both menus carefully because some applications require consistent selections in more than one menu.

2.In situations where a Kodak PostScript driver is not available, for example on UNIX platforms, features pertaining to media may not be selectable through the application being used. Some media features are selectable, however, from the printer control/display panel. By selecting the following, these characteristics can be set as defaults:

SETUP >DEFAULTS >MEDIA,

TYPE (Paper/Transparency/Draft) and COLOR (Standard/Commercial/Publication)

12.5Novell NetWare Installations

1.Check initial steps listed in this troubleshooting section to verify printer and parameters and connectivity.

1.The primary or preferred server is the name of the Þle server that contains the printerÕs Novell queue. Make sure a preferred server is deÞned on the NIC.

2.Check the NIC ConÞguration test print to verify that the preferred server is correct.

3.Make sure that your queue and print server names for the Network Interface Card match those speciÞed in the conÞguration Þle and that the queue is assigned to that server.

4.Check the display panel for error messages. Refer to the appropriate user's guide for information about error messages.

5.Check to see if the Þle server is on line. Use the NetWare SLIST command to list the currently available Þle servers.

6.Make sure the number of logged-in users does not exceed the user license limit.

T R O U B L E S H O O T

July 1998 12-7