Kodak 3H0610 manual Appendix E Technical Assistance, Retailer, Kodak Customer Assistance Center

Technical Assistance

Appendix E Technical Assistance

If you have question about the printer or the NIC, consult the resources below.

Retailer

The retailer you purchased your printer from may be able to answer your questions. Kodak provides retailers with additional technical information.

Kodak Customer Assistance Center

Contact the Kodak Customer Assistance Center if you:

¥have questions about your warranty

¥want to know where to get service

¥have questions about software/printer interaction

In the U.S., call 1-800-235-6325 from 9:00 a.m. to 8:00 p.m., Eastern Standard Time, on regular business days.

Refer to the User's Guide for your printer for telephone numbers outside the United States.

Kodak Web Site

You may obtain this userÕs guide, software, Þrmware, and release notes from the Kodak Web site at http://www.kodak.com by searching Technical Information for information about dye sublimation printers.

Printing Solutions from other vendors

Kodak does not develop PostScript drivers or export modules for Unix platforms. However, other vendors provide solutions in support of Kodak printers. These solutions support various Unix/Windows/Macintosh platforms and interfaces.

For more information, access the Kodak Web site (http:// www.kodak.com), then locate Product Information\Technical Information\System & Software Solutions\Search by Product Category.

A P P E N D I X

E

July 1998 E-1