Print Quality Problems

4.2Print Quality Problems

The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer.

If the suggested corrective action will not solve the problem, call for service.

Printed Results

Corrective Action

 

 

 

 

Completely blank printout

Check the toner containers.

 

 

 

Open the printer top cover and check that the toner

 

 

 

 

 

 

containers are correctly installed in the printer. For

 

 

 

more information on installing the toner containers,

 

 

 

see Chapter 5 Maintenance, section 5.1 Toner Con-

 

 

 

tainer Replacement on page 5-2.

 

 

 

 

 

 

 

Check that the application software is correctly

 

 

 

operated.

 

 

 

 

 

 

 

 

Full single-color printout

Check the charger unit.

 

 

 

Open the left cover and check that the charger unit

 

 

 

is correctly installed.

 

 

 

 

 

 

 

Check the advanced beam array lens cleaners.

 

 

 

Open the left cover and make sure that the lens

 

 

 

cleaners are securely pushed all the way into the

 

 

 

printer. For full details, see Chapter 5 Maintenance,

 

 

 

section 5.3.3 Cleaning the Advanced Beam Array

 

 

 

Lenses on page 5-17

 

 

 

 

Dropouts, horizontal streaks, stray dots

Clean the main charger units.

 

 

 

Open the left cover. Slowly pull the green wire

 

 

 

cleaner knob to each of the main charger units in

 

 

 

and out a few times. For full details, see Chapter 5

 

 

 

Maintenance, section 5.3.1 Cleaning the Main

 

 

 

Charger Unit on page 5-11.

Table 4-2

4-3

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Kyocera FS-C5016N manual Print Quality Problems, Printed Results Corrective Action Completely blank printout