4.4 Clearing Paper Jams

Paper jam message

Paper jam

Description

Reference

 

location

 

page

 

D

Paper is jammed at the MP tray or optional

4-17

Paper jam

 

envelope feeder (if installed).

 

MP Tray

 

 

 

 

 

 

 

 

 

Paper jam

 

 

 

EF

 

 

 

 

 

 

 

 

E

Paper is jammed inside the rear cover of the

4-17

Paper jam

optional duplexer or at the duplexer

 

Duplexer

 

 

 

drawer.

 

 

 

 

 

 

 

 

Table 4-7

 

 

 

4.4.2General considerations for clearing jams

Bear in mind the following considerations when attempting jam removal:

When pulling the paper, pull it gently so as not to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the jam recovery.

Caution

If paper jams occur frequently, try using a different type of paper, replace the paper with paper from another ream, flip the paper stack over, or rotate the paper stack 180 degrees. Selection of paper is fully discussed in Chapter 2 Handling Paper on page 2-1. The printer may have problems if paper jams recur after the paper was replaced.

Whether or not the jammed pages are reproduced normally after printing is resumed depends on the location of the paper jam.

Utilizing Online Help Messages

Online help messages are available in the printer’s message display to provide simple instructions for clearing jams. Press the ( ? ) key when the paper jam message has appeared. Then a help message will appear to facilitate jam clearing in the location.

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Kyocera FS-C5016N manual General considerations for clearing jams, Utilizing Online Help Messages