Table B-1 Troubleshooting Chart, Symptom Action

Appendix B: Troubleshooting

Problems Accessing the Management Interface

		Table B-1 Troubleshooting Chart
	Symptom	Action

	Cannot connect using Telnet,	• Be sure the switch is powered up.
	web browser, or SNMP	• Check network cabling between the management station and the switch.
	software
	software	• Check that you have a valid network connection to the switch and that the

		port you are using has not been disabled.
		• Be sure you have configured the VLAN interface through which the
		management station is connected with a valid IP address, subnet mask
		and default gateway.
		• Be sure the management station has an IP address in the same subnet as
		the switch’s IP interface to which it is connected.
		• If you are trying to connect to the switch via the IP address for a tagged
		VLAN group, your management station, and the ports connecting
		intermediate switches in the network, must be configured with the
		appropriate tag.
		• If you cannot connect using Telnet, you may have exceeded the maximum
		number of concurrent Telnet/SSH sessions permitted. Try connecting
		again at a later time.

	Cannot connect using	• If you cannot connect using SSH, you may have exceeded the maximum
	Secure Shell	number of concurrent Telnet/SSH sessions permitted. Try connecting
		again at a later time.
		• Be sure the control parameters for the SSH server are properly configured
		on the switch, and that the SSH client software is properly configured on
		the management station.
		• Be sure you have generated a public key on the switch, and exported this
		key to the SSH client.
		• Be sure you have set up an account on the switch for each SSH user,
		including user name, authentication level, and password.
		• Be sure you have imported the client’s public key to the switch (if public
		key authentication is used).

	Cannot access the on-board	• Be sure you have set the terminal emulator program to VT100 compatible,
	configuration program via a	8 data bits, 1 stop bit, no parity, and 9600 bps.
	serial port connection	• Check that the null-modem serial cable conforms to the pin-out

		connections provided in the Installation Guide.

	Forgot or lost the password	• Contact your local distributor.

B-1

GSW-2692 specifications

The LevelOne GSW-2692 is an advanced Layer 2 Gigabit Ethernet switch that is designed to cater to the networking needs of both small and medium-sized enterprises. Highly regarded for its reliability and performance, the GSW-2692 offers 24 Gigabit Ethernet ports, enabling seamless and high-speed data transfers across connected devices. With its robust design and versatile capabilities, this switch has earned its place as an essential component in modern IT infrastructure.

One of the standout features of the GSW-2692 is its extensive support for advanced networking technologies. The switch includes support for IEEE 802.1Q VLAN tagging, which allows users to create separate virtual networks for improved traffic management and enhanced security. By segregating network traffic, businesses can optimize bandwidth usage and reduce congestion, contributing to overall increased network performance.

Additionally, the GSW-2692 supports Spanning Tree Protocol (STP) and Rapid Spanning Tree Protocol (RSTP), ensuring loop-free network topology. This capability is crucial in larger networking environments where multiple switches are interconnected, as it prevents broadcast storms and enhances network resilience. The switch also includes features such as port mirroring, which provides administrators with the capability to monitor network traffic in real-time for troubleshooting and analysis.

Power over Ethernet (PoE) support is another significant advantage of the GSW-2692. With PoE functionality, it enables the switch to deliver electrical power along with data to connected devices such as IP cameras, VoIP phones, and wireless access points, eliminating the need for additional power sources and simplifying installations.

In terms of physical characteristics, the LevelOne GSW-2692 is designed for efficient heat dissipation and features a fanless design, which ensures silent operation. Its desktop or rack-mountable options make it flexible for various installation environments. The switch also features a web-based management interface, which simplifies the configuration and monitoring processes, allowing for intuitive management of network settings.

Overall, the LevelOne GSW-2692 stands out as a feature-rich, reliable, and high-performance networking solution that meets the demands of modern enterprises. Its combination of advanced technologies, scalability, and ease of use makes it an excellent choice for businesses looking to enhance their network infrastructure.

LevelOne GSW-2692 manual Table B-1 Troubleshooting Chart, Symptom Action

Models: GSW-2692

Appendix B: Troubleshooting

Problems Accessing the Management Interface

Table B-1 Troubleshooting Chart

Symptom

Action

key authentication is used).

GSW-2692 specifications