Lexmark 642, 644, 640 manual See Solving 2000-sheet drawer problems

Troubleshooting

Option	Action
Internal print	• Make sure the internal print server (also called an internal network adapter or INA) is
server	securely connected to the printer system board.
	• Make sure you are using the correct cable, that it is securely connected, and the
	network software is correctly set up.
	See the drivers CD that shipped with the printer for more details.
Large capacity	See Solving 2000-sheet drawer problems.
feeder (2000-sheet
drawer)
Output expander	Make sure the connection between each output expander or the connection between the
	output expander and the printer is secure. If the output expander is listed on the menu
	settings page, but print media jams when it exits the printer and enters the output
	expander, it may not be properly installed. Reinstall each output expander.
Printer memory	Make sure printer memory is securely connected to the printer system board.
USB/Parallel	• Make sure the USB/parallel interface card is securely connected to the printer system
interface	board.
	• Make sure you are using the correct cable and that it is securely connected.

Solving option problems

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