Clearing jams

23x and 24x jams

Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas:

1Open the printer paper tray, and remove any jammed media.

2Open the duplex tray.

To remove the media, pull up.

Clearing printer jams

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Lexmark 640, 644, 642 manual 23x and 24x jams