8 Clearing jams

By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section.

To resolve the paper jam messages, you must clear the entire paper path and then press to clear the message and resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.

Identifying jams

If the printer jams, the appropriate jam message will be displayed on the printer operator panel. If you select Show areas on the operator panel, you can view one or more images to help you clear the jam.

23<x> Paper jam,

Show areas

3 pages jammed

Show duplex

Continue

Show rear door

Show areas

 

 

1. Open

 

manual feed

 

door.

See the diagram on page 81 for an overview of the paper path and areas where jams may occur. The path varies depending on the paper source and output bins.

Clearing jams

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Image 80
Lexmark 642, 644, 640 manual Clearing jams, Identifying jams