Lexmark 640, 644, 642 manual Understanding jam messages, Clearing printer jams, Message What to do

Clearing jams

Understanding jam messages

The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams.

Message	What to do*
200 and 201 Paper Jam Remove	Open the top front cover, remove the print cartridge, and remove the jam.
Cartridge
202 Paper Jam Open Rear Door	Open the rear door on the printer, and remove the jam.
23x Paper Jam Check Duplex	Remove the duplex tray from the duplex unit, raise duplex deflector, and
	remove the jam. Open rear duplex door, and remove the jam.
24x Paper Jam Check Tray <x>	Open each tray, and remove any jammed media.
250 Paper Jam Check MP Feeder	Remove all media from the multipurpose feeder, flex and stack the media,
	reload the multipurpose feeder, and adjust the guide.
260 Paper Jam Check Env Feeder	Lift the envelope weight, remove all envelopes, flex and stack the envelopes,
	reload the envelope feeder, and adjust the guide.
27x Paper Jam Check Bin x	Open the output bin rear doors and then remove the jam.
28x Paper Jam Check Finisher	Open the finisher top cover and then remove the jam. Open the finisher rear
	door, then remove the jam.
28x Staple Jam	Open the stapler door, remove the staple holder, remove the staple sheet,
	clear the jam, reinsert the staples and staple holder, and then close the
	stapler door.

* After clearing the jam, press to resume printing.

Clearing printer jams

Although there are several places a jam can occur, clearing the paper path is fairly easy depending on the jam message or messages displayed on the operator panel.

Paper jams can occur in three areas: the front of the printer, inside the printer, and at the rear of the printer. Jams in the front of the printer occur in the input options or the duplex tray. Jams inside the printer occur in two locations and require the removal of the print cartridge. Jams can also occur at the rear of the printer or in one of the output options.

Note: The following clearing jam instructions may seem out of numerical sequence. However, they have been grouped to help you quickly clear the print path. To go to a specific jam, see Understanding jam messages.

Understanding jam messages

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