Lexmark W850 manual Solving print quality problems, Isolating print quality problems, Blank pages

Troubleshooting 185

5Press the up or down arrow button until Jam Recovery appears, and then press .

6Press the up or down arrow button until On or Auto appears, and then press .

Solving print quality problems

Isolating print quality problems

To help isolate print quality problems, print the print quality test pages:

1Turn the printer off.

2From the printer control panel, press and hold and the right arrow button while turning the printer on.

3Release both buttons when the clock animation appears.

The printer performs its power‑on sequence, and then Config Menu appears.

4Press the up or down arrow button until Prt Quality Pgs appears, and then press .

The pages are formatted, Printing Quality Test Pages appears, and then the pages print. The message remains on the printer control panel display until all the pages print.

5After the print quality test pages print, press the up or down arrow button until Exit Config Menu appears,

and then press .

The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, then call for service. You may have a printer part that requires adjustment or replacement.

Blank pages

These are possible solutions. Try one or more of the following:

PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE

Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge.

THE TONER MAY BE LOW

When 88 Cartridge Low appears, order a new toner cartridge.