Color misregistration, Smeared vertical print | Lexmark X500n

Replace the fuser if the defects occur every:

•95 mm (3.74 in.)

•128 mm (5.04 in.)

Color misregistration

ABCDE

ABCDE

Color has shifted outside of the appropriate area or has been superimposed over another color area.

•Remove and reinstall the toner cartridges.

•Remove and reinstall the photodeveloper cartridge.

Light colored line, white line, or incorrectly colored line

These are possible solutions. Try one or more of the following:

Clean the dust-proof glass

The dust-proof glass may be dirty.

Is a toner cartridge defective?

Replace the toner cartridge causing the line.

Is a photodeveloper cartridge defective?

Replace the photodeveloper cartridge.

Smeared vertical print

128

Image 128

Lexmark X500n Color misregistration, Light colored line, white line, or incorrectly colored line, Smeared vertical print

Contents

X500n, X502n Users GuidePage Contents Scanning PrintingCopying Faxing Clearing jams Administrative support Understanding printer menusUnderstanding printer messages Maintaining the printer Troubleshooting 117 137 Safety information Basic model Configured modelsLearning about the printer Page Fully configured model Understanding the control panel Control panel item Description Control panel item Description Control panel item Description Using an RJ11 adapter Getting the printer ready to faxChoosing a fax connection Country/regionPage Country/region Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Page Connecting to a computer with a modem Setting the outgoing fax name and number Setting the date Setting the time Installing options Installing a 530-sheet drawer Securing the 530-sheet drawer to the printer Attaching cables Ethernet port USB symbol USB port Loading paper and specialty media Loading traysPage Page Converting the standard tray to a legal-size tray Page Page Setting the Paper Type Setting up the standard exit bin Linking trays Paper guidelines Paper characteristicsPaper and specialty media guide Using letterhead Unacceptable paperSelecting paper Selecting preprinted forms and letterhead Using transparencies Using envelopes Using labels Using card stock Storing paper Supported paper sizes, types, and weights Supported paper sizes Supported paper types Supported paper weights Paper capacitiesPage Installing printer software Printing the configurationPrinting Printing a document from Windows Canceling a print job Printing the demo Click the trash icon Customizing copy settings CopyingMaking a copy Selecting a paper tray for copies Selecting a paper size for copies Reducing or enlarging copies Making a copy lighter or darker Adjusting copy qualityCopying multiple pages onto a single sheet Collated Not collated Canceling a copy jobCollating copies Scanning a document using the computer Scanning Scanning text for editing Customizing scan settings using the computerScanning documents directly to other applications General tab Select Moire Reduction Scanning clear images from magazines or newspapersScanning to a computer over the network Setting up the scan directory Canceling a scan jobCustomizing scan settings from the control panel Searching the scan directory Making a scanned image lighter or darker Sending a fax Sending a fax using the ADFFaxing Sending a broadcast fax Sending a fax using the scanner glassCanceling a broadcast fax Sending a fax at the end of a conversation Canceling a fax jobSending a fax while listening to a call On Hook Dial Setting the fax receive mode Receiving a faxUnderstanding the fax receive modes Receiving a fax at the end of a conversation Adjusting fax activity report settings Setting up Quick Dial numbersPrinting fax activity reports Receiving a fax from an extension telephone Printing the Speed Dial list Setting up Speed Dial numbersPrinting the Quick Dial list Customizing dial settings Setting the dialing modeAdjusting the volume Understanding the dialing options Setting up to fax while behind a PBX Making a fax lighter or darker Customizing fax settingsChanging the fax resolution Reducing the print size of an incoming fax Setting up real time fax transmissionSelecting a paper tray for incoming faxes Understanding jam messages and locations Clearing jamsAvoiding jams ADF door Rear door topRear door bottom Optional 530-sheet tray Tray Clearing Tray 1 jams Page Clearing Tray 2 jams Clearing jams behind the rear door Paper jam in the ADF Paper Jam B Paper Jam CPage Page Close the ADF cover Press Copy Settings menu Scan Settings Fax Settings Fax Directory Admin SettingsUnderstanding printer menus Menus list Sort QualityDensity Reduce/Enlarge Scan Settings menu Limitation of size of mail Fax Settings menuTX Settings Delete Document RX SettingsTray Settings Comm Settings Report SettingsFax Directory menu Quick Dial Entry Machine Settings menu Speaker VolumePaper Settings Speed Dial Entry Job Timeout Toner Saver Mode Supplies Info Scanner Carriage Network Settings menu Reports Print menu Admin Settings menu PBX Access Digit Default ModePower Saver Auto Clear Setting Default Admin Menu Lock List of status and error messages Understanding printer messages Cover Open Close OPC Cover Missing Install Fuser Unit Place Next Page Then Press Set Sleep Cleaning the printer Cleaning the exterior of the printerMaintaining the printer Storing supplies Cleaning the scanner glass 100 Cleaning the dust-proof glass 101 102 103 104 105 106 Ordering suppliesOrdering toner cartridges Moving the printer Ordering a fuserOrdering a photodeveloper cartridge Ordering a waste toner bottle Locking the scanner 108 Removing the printer from the 530-sheet drawer 109 110 111 112 Setting the printer up in a new locationMoving the printer to another location 113 Administrative support Locking the administrator menusChanging the administrator menus password Adjusting Power Saver 115 Restoring factory default settingsSetting the Default mode 116 Using the Embedded Web ServerTurning on Auto Clear Troubleshooting Solving printing problemsOnline customer support Checking an unresponsive printer Control panel display is blank Unexpected page breaks occur Job takes longer than expected to printTray linking does not work Solving copy problems Copier does not respondScanner unit does not close Poor copy quality Partial document or photo copies Solving scan problems Scanner does not respondScan was not successful Scanning takes too long or freezes the computer Solving fax problems Partial document or photo scansCannot scan from a computer Cannot send or receive a fax Review this digital phone service checklist Temporarily disable Call WaitingDo you have Voice Mail service? Check the printer connections Can send but not receive faxes Can receive but not send faxes Received fax has poor print quality Solving option problems Drawers Solving paper feed problems Solving print quality problemsPaper frequently jams Paper jam message remains after jam is cleared Smeared vertical print Color misregistrationLight colored line, white line, or incorrectly colored line Streaked horizontal lines Streaked vertical lines Make sure the Color Adjustment settings are not too light Check the Media Type settingPrint is too light Print irregularities Gray background Print is too darkTransparency print quality is poor Uneven print density Ghost imagesIncorrect margins Skewed print Blank pages Clipped imagesIs the toner cartridge defective or empty? 133 Toner specks Solid color pagesPaper curl FAQ about color printing What is RGB color?Toner rubs off 135 Contacting Customer Support 136 Edition notice 137 Industry Canada compliance statement 138 European Community EC directives conformity 139 Noise emission levels 140 141 New Zealand Telecom equipment notice 142 Power consumption 143 Off mode 144 Extent of limited warranty 145 Symbols IndexNumerics 146 147 148 149 150