Clearing jams, Avoiding jams | Lexmark X502N, X500n instruction

Clearing jams

Avoiding jams

The following hints can help you avoid jams:

•Use only recommended paper or specialty media.

For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.

•Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.

•Do not load wrinkled, creased, damp, or curled paper.

•Flex, fan, and straighten paper before loading it.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, weights, or types in the same stack.

•Store the paper in an appropriate environment.

•Do not remove trays while the printer is printing.

•Push all trays in firmly after loading paper.

•Make sure the guides in the trays are properly positioned, and are not pressing too tightly against the paper.

•Make sure all printer cables are attached correctly. For more information, see the setup documentation.

Understanding jam messages and locations

Open doors and covers, and remove trays to access jam locations. The illustration shows possible jam locations. To resolve any jam message, you must clear all paper from the paper path.

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Lexmark X502N, X500n manual Clearing jams, Avoiding jams, Understanding jam messages and locations

Contents

Users Guide X500n, X502nPage Contents Scanning PrintingCopying Clearing jams Faxing Maintaining the printer Administrative supportUnderstanding printer menus Understanding printer messages 117 Troubleshooting 137 Safety information Basic model Configured modelsLearning about the printer Page Fully configured model Control panel item Description Understanding the control panel Control panel item Description Control panel item Description Country/region Using an RJ11 adapterGetting the printer ready to fax Choosing a fax connectionPage Country/region Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Page Connecting to a computer with a modem Setting the date Setting the outgoing fax name and number Setting the time Installing a 530-sheet drawer Installing options Securing the 530-sheet drawer to the printer Attaching cables Ethernet port USB symbol USB port Loading trays Loading paper and specialty mediaPage Page Converting the standard tray to a legal-size tray Page Page Setting up the standard exit bin Setting the Paper Type Linking trays Paper guidelines Paper characteristicsPaper and specialty media guide Selecting preprinted forms and letterhead Using letterheadUnacceptable paper Selecting paper Using envelopes Using transparencies Using labels Storing paper Using card stock Supported paper sizes Supported paper sizes, types, and weights Supported paper types Paper capacities Supported paper weightsPage Printing a document from Windows Installing printer softwarePrinting the configuration Printing Printing the demo Canceling a print job Click the trash icon Selecting a paper tray for copies Customizing copy settingsCopying Making a copy Reducing or enlarging copies Selecting a paper size for copies Making a copy lighter or darker Adjusting copy qualityCopying multiple pages onto a single sheet Collated Not collated Canceling a copy jobCollating copies Scanning Scanning a document using the computer Scanning text for editing Customizing scan settings using the computerScanning documents directly to other applications General tab Select Moire Reduction Scanning clear images from magazines or newspapersScanning to a computer over the network Searching the scan directory Setting up the scan directoryCanceling a scan job Customizing scan settings from the control panel Making a scanned image lighter or darker Sending a fax Sending a fax using the ADFFaxing Sending a broadcast fax Sending a fax using the scanner glassCanceling a broadcast fax Sending a fax at the end of a conversation Canceling a fax jobSending a fax while listening to a call On Hook Dial Receiving a fax at the end of a conversation Setting the fax receive modeReceiving a fax Understanding the fax receive modes Receiving a fax from an extension telephone Adjusting fax activity report settingsSetting up Quick Dial numbers Printing fax activity reports Printing the Speed Dial list Setting up Speed Dial numbersPrinting the Quick Dial list Understanding the dialing options Customizing dial settingsSetting the dialing mode Adjusting the volume Setting up to fax while behind a PBX Making a fax lighter or darker Customizing fax settingsChanging the fax resolution Reducing the print size of an incoming fax Setting up real time fax transmissionSelecting a paper tray for incoming faxes Understanding jam messages and locations Clearing jamsAvoiding jams Optional 530-sheet tray Tray ADF doorRear door top Rear door bottom Clearing Tray 1 jams Page Clearing Tray 2 jams Clearing jams behind the rear door Paper Jam B Paper Jam C Paper jam in the ADFPage Page Close the ADF cover Press Menus list Copy Settings menuScan Settings Fax Settings Fax Directory Admin Settings Understanding printer menus Reduce/Enlarge SortQuality Density Scan Settings menu Limitation of size of mail Fax Settings menuTX Settings Delete Document RX SettingsTray Settings Quick Dial Entry Comm SettingsReport Settings Fax Directory menu Speed Dial Entry Machine Settings menuSpeaker Volume Paper Settings Toner Saver Mode Job Timeout Scanner Carriage Supplies Info Reports Print menu Network Settings menu Admin Settings menu Auto Clear PBX Access DigitDefault Mode Power Saver Admin Menu Lock Setting Default Understanding printer messages List of status and error messages Cover Open Close OPC Cover Missing Install Fuser Unit Place Next Page Then Press Set Sleep Storing supplies Cleaning the printerCleaning the exterior of the printer Maintaining the printer 100 Cleaning the scanner glass 101 Cleaning the dust-proof glass 102 103 104 105 106 Ordering suppliesOrdering toner cartridges Ordering a waste toner bottle Moving the printerOrdering a fuser Ordering a photodeveloper cartridge 108 Locking the scanner 109 Removing the printer from the 530-sheet drawer 110 111 112 Setting the printer up in a new locationMoving the printer to another location 113 Adjusting Power Saver Administrative supportLocking the administrator menus Changing the administrator menus password 115 Restoring factory default settingsSetting the Default mode 116 Using the Embedded Web ServerTurning on Auto Clear Control panel display is blank TroubleshootingSolving printing problems Online customer support Checking an unresponsive printer Unexpected page breaks occur Job takes longer than expected to printTray linking does not work Poor copy quality Solving copy problemsCopier does not respond Scanner unit does not close Partial document or photo copies Scanning takes too long or freezes the computer Solving scan problemsScanner does not respond Scan was not successful Cannot send or receive a fax Solving fax problemsPartial document or photo scans Cannot scan from a computer Check the printer connections Review this digital phone service checklistTemporarily disable Call Waiting Do you have Voice Mail service? Can send but not receive faxes Received fax has poor print quality Can receive but not send faxes Drawers Solving option problems Paper jam message remains after jam is cleared Solving paper feed problemsSolving print quality problems Paper frequently jams Smeared vertical print Color misregistrationLight colored line, white line, or incorrectly colored line Streaked vertical lines Streaked horizontal lines Print irregularities Make sure the Color Adjustment settings are not too lightCheck the Media Type setting Print is too light Gray background Print is too darkTransparency print quality is poor Skewed print Uneven print densityGhost images Incorrect margins 133 Blank pagesClipped images Is the toner cartridge defective or empty? Toner specks Solid color pagesPaper curl 135 FAQ about color printingWhat is RGB color? Toner rubs off 136 Contacting Customer Support 137 Edition notice 138 Industry Canada compliance statement 139 European Community EC directives conformity 140 Noise emission levels 141 142 New Zealand Telecom equipment notice 143 Power consumption 144 Off mode 145 Extent of limited warranty 146 SymbolsIndex Numerics 147 148 149 150