ADF door, Rear door top, Rear door bottom | Lexmark X500n, X502N

	Jam message	Area name
1	ADF Jam	ADF door
	Open ADF Cover and Clear Jam

2	Paper Jam C	Rear door (top)
	Open Rear Cover and Clear Jam

3	Paper Jam B	Rear door (bottom)
	Open Rear Cover and Clear Jam

4	Paper Jam A2	Optional 530-sheet tray (Tray 2)
	Remove Tray2 and Clear Jam

5	Paper Jam A1	Standard tray (Tray 1)
	Remove Tray1 and Clear Jam

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Lexmark X500n, X502N manual ADF door, Rear door top, Rear door bottom, Optional 530-sheet tray Tray, Standard tray Tray

Contents

X500n, X502n Users GuidePage Contents Printing CopyingScanning Faxing Clearing jams Administrative support Understanding printer menusUnderstanding printer messages Maintaining the printer Troubleshooting 117 137 Safety information Configured models Learning about the printerBasic model Page Fully configured model Understanding the control panel Control panel item Description Control panel item Description Control panel item Description Using an RJ11 adapter Getting the printer ready to faxChoosing a fax connection Country/regionPage Country/region Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Page Connecting to a computer with a modem Setting the outgoing fax name and number Setting the date Setting the time Installing options Installing a 530-sheet drawer Securing the 530-sheet drawer to the printer Attaching cables Ethernet port USB symbol USB port Loading paper and specialty media Loading traysPage Page Converting the standard tray to a legal-size tray Page Page Setting the Paper Type Setting up the standard exit bin Linking trays Paper characteristics Paper and specialty media guidePaper guidelines Using letterhead Unacceptable paperSelecting paper Selecting preprinted forms and letterhead Using transparencies Using envelopes Using labels Using card stock Storing paper Supported paper sizes, types, and weights Supported paper sizes Supported paper types Supported paper weights Paper capacitiesPage Installing printer software Printing the configurationPrinting Printing a document from Windows Canceling a print job Printing the demo Click the trash icon Customizing copy settings CopyingMaking a copy Selecting a paper tray for copies Selecting a paper size for copies Reducing or enlarging copies Adjusting copy quality Copying multiple pages onto a single sheetMaking a copy lighter or darker Canceling a copy job Collating copiesCollated Not collated Scanning a document using the computer Scanning Customizing scan settings using the computer Scanning documents directly to other applicationsScanning text for editing General tab Scanning clear images from magazines or newspapers Scanning to a computer over the networkSelect Moire Reduction Setting up the scan directory Canceling a scan jobCustomizing scan settings from the control panel Searching the scan directory Making a scanned image lighter or darker Sending a fax using the ADF FaxingSending a fax Sending a fax using the scanner glass Canceling a broadcast faxSending a broadcast fax Canceling a fax job Sending a fax while listening to a call On Hook DialSending a fax at the end of a conversation Setting the fax receive mode Receiving a faxUnderstanding the fax receive modes Receiving a fax at the end of a conversation Adjusting fax activity report settings Setting up Quick Dial numbersPrinting fax activity reports Receiving a fax from an extension telephone Setting up Speed Dial numbers Printing the Quick Dial listPrinting the Speed Dial list Customizing dial settings Setting the dialing modeAdjusting the volume Understanding the dialing options Setting up to fax while behind a PBX Customizing fax settings Changing the fax resolutionMaking a fax lighter or darker Setting up real time fax transmission Selecting a paper tray for incoming faxesReducing the print size of an incoming fax Clearing jams Avoiding jamsUnderstanding jam messages and locations ADF door Rear door topRear door bottom Optional 530-sheet tray Tray Clearing Tray 1 jams Page Clearing Tray 2 jams Clearing jams behind the rear door Paper jam in the ADF Paper Jam B Paper Jam CPage Page Close the ADF cover Press Copy Settings menu Scan Settings Fax Settings Fax Directory Admin SettingsUnderstanding printer menus Menus list Sort QualityDensity Reduce/Enlarge Scan Settings menu Fax Settings menu TX SettingsLimitation of size of mail RX Settings Tray SettingsDelete Document Comm Settings Report SettingsFax Directory menu Quick Dial Entry Machine Settings menu Speaker VolumePaper Settings Speed Dial Entry Job Timeout Toner Saver Mode Supplies Info Scanner Carriage Network Settings menu Reports Print menu Admin Settings menu PBX Access Digit Default ModePower Saver Auto Clear Setting Default Admin Menu Lock List of status and error messages Understanding printer messages Cover Open Close OPC Cover Missing Install Fuser Unit Place Next Page Then Press Set Sleep Cleaning the printer Cleaning the exterior of the printerMaintaining the printer Storing supplies Cleaning the scanner glass 100 Cleaning the dust-proof glass 101 102 103 104 105 Ordering supplies Ordering toner cartridges106 Moving the printer Ordering a fuserOrdering a photodeveloper cartridge Ordering a waste toner bottle Locking the scanner 108 Removing the printer from the 530-sheet drawer 109 110 111 Setting the printer up in a new location Moving the printer to another location112 113 Administrative support Locking the administrator menusChanging the administrator menus password Adjusting Power Saver Restoring factory default settings Setting the Default mode115 Using the Embedded Web Server Turning on Auto Clear116 Troubleshooting Solving printing problemsOnline customer support Checking an unresponsive printer Control panel display is blank Job takes longer than expected to print Tray linking does not workUnexpected page breaks occur Solving copy problems Copier does not respondScanner unit does not close Poor copy quality Partial document or photo copies Solving scan problems Scanner does not respondScan was not successful Scanning takes too long or freezes the computer Solving fax problems Partial document or photo scansCannot scan from a computer Cannot send or receive a fax Review this digital phone service checklist Temporarily disable Call WaitingDo you have Voice Mail service? Check the printer connections Can send but not receive faxes Can receive but not send faxes Received fax has poor print quality Solving option problems Drawers Solving paper feed problems Solving print quality problemsPaper frequently jams Paper jam message remains after jam is cleared Color misregistration Light colored line, white line, or incorrectly colored lineSmeared vertical print Streaked horizontal lines Streaked vertical lines Make sure the Color Adjustment settings are not too light Check the Media Type settingPrint is too light Print irregularities Print is too dark Transparency print quality is poorGray background Uneven print density Ghost imagesIncorrect margins Skewed print Blank pages Clipped imagesIs the toner cartridge defective or empty? 133 Solid color pages Paper curlToner specks FAQ about color printing What is RGB color?Toner rubs off 135 Contacting Customer Support 136 Edition notice 137 Industry Canada compliance statement 138 European Community EC directives conformity 139 Noise emission levels 140 141 New Zealand Telecom equipment notice 142 Power consumption 143 Off mode 144 Extent of limited warranty 145 Symbols IndexNumerics 146 147 148 149 150