Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark X500n, X502N manual Partial document or photo copies

Models: X502N X500n

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Is the scanner glass dirty?

Clean the scanner glass with a clean, lint-free cloth dampened with water.

Is the copy too light or too dark?

Adjust the density of the copy:

1From the control panel, press .

2Press or repeatedly until Copy Settings appears, and then press .

3Press or repeatedly until Density appears, and then press .

4Press or repeatedly to lighten or darken the copy, and then press .

5Press to return to the Ready state.

Note: Copy density can also be temporarily changed by pressing the Lighter/Darker button on the control panel. When the printer power is reset, the printer returns to the default settings.

Adjust the copy quality

1From the control panel, press .

2 Press or repeatedly until Copy Settings appears, and then press .

3Press or repeatedly until Quality appears, and then press .

4Press or repeatedly until Mixed, Text, or Photo appears, and then press .

5Press to return to the Ready state.

Note: Copy quality can also be temporarily changed by pressing the Image Quality button on the control panel. When the printer power is reset, the printer returns to the default settings.

Check the quality of the original document

Make sure the quality of the original document is satisfactory.

Check the document placement

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Partial document or photo copies

These are possible solutions. Try one or more of the following:

Check the document placement

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Check the Paper Size setting

Make sure the Paper Size setting matches the paper loaded in the tray.

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Lexmark X500n, X502N manual Partial document or photo copies

Contents

X500n, X502n Users GuidePage Contents Printing CopyingScanning Faxing Clearing jamsAdministrative support Understanding printer menusUnderstanding printer messages Maintaining the printerTroubleshooting 117137 Safety information Configured models Learning about the printerBasic model Page Fully configured model Understanding the control panel Control panel item DescriptionControl panel item Description Control panel item Description Using an RJ11 adapter Getting the printer ready to faxChoosing a fax connection Country/regionPage Country/region Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Page Connecting to a computer with a modem Setting the outgoing fax name and number Setting the dateSetting the time Installing options Installing a 530-sheet drawerSecuring the 530-sheet drawer to the printer Attaching cables Ethernet port USB symbol USB port Loading paper and specialty media Loading traysPage Page Converting the standard tray to a legal-size tray Page Page Setting the Paper Type Setting up the standard exit binLinking trays Paper characteristics Paper and specialty media guidePaper guidelines Using letterhead Unacceptable paperSelecting paper Selecting preprinted forms and letterheadUsing transparencies Using envelopesUsing labels Using card stock Storing paperSupported paper sizes, types, and weights Supported paper sizesSupported paper types Supported paper weights Paper capacitiesPage Installing printer software Printing the configurationPrinting Printing a document from WindowsCanceling a print job Printing the demoClick the trash icon Customizing copy settings CopyingMaking a copy Selecting a paper tray for copiesSelecting a paper size for copies Reducing or enlarging copiesAdjusting copy quality Copying multiple pages onto a single sheetMaking a copy lighter or darker Canceling a copy job Collating copiesCollated Not collated Scanning a document using the computer ScanningCustomizing scan settings using the computer Scanning documents directly to other applicationsScanning text for editing General tab Scanning clear images from magazines or newspapers Scanning to a computer over the networkSelect Moire Reduction Setting up the scan directory Canceling a scan jobCustomizing scan settings from the control panel Searching the scan directoryMaking a scanned image lighter or darker Sending a fax using the ADF FaxingSending a fax Sending a fax using the scanner glass Canceling a broadcast faxSending a broadcast fax Canceling a fax job Sending a fax while listening to a call On Hook DialSending a fax at the end of a conversation Setting the fax receive mode Receiving a faxUnderstanding the fax receive modes Receiving a fax at the end of a conversationAdjusting fax activity report settings Setting up Quick Dial numbersPrinting fax activity reports Receiving a fax from an extension telephoneSetting up Speed Dial numbers Printing the Quick Dial listPrinting the Speed Dial list Customizing dial settings Setting the dialing modeAdjusting the volume Understanding the dialing optionsSetting up to fax while behind a PBX Customizing fax settings Changing the fax resolutionMaking a fax lighter or darker Setting up real time fax transmission Selecting a paper tray for incoming faxesReducing the print size of an incoming fax Clearing jams Avoiding jamsUnderstanding jam messages and locations ADF door Rear door topRear door bottom Optional 530-sheet tray TrayClearing Tray 1 jams Page Clearing Tray 2 jams Clearing jams behind the rear door Paper jam in the ADF Paper Jam B Paper Jam CPage Page Close the ADF cover Press Copy Settings menu Scan Settings Fax Settings Fax Directory Admin SettingsUnderstanding printer menus Menus listSort QualityDensity Reduce/EnlargeScan Settings menu Fax Settings menu TX SettingsLimitation of size of mail RX Settings Tray SettingsDelete Document Comm Settings Report SettingsFax Directory menu Quick Dial EntryMachine Settings menu Speaker VolumePaper Settings Speed Dial EntryJob Timeout Toner Saver ModeSupplies Info Scanner CarriageNetwork Settings menu Reports Print menuAdmin Settings menu PBX Access Digit Default ModePower Saver Auto ClearSetting Default Admin Menu LockList of status and error messages Understanding printer messagesCover Open Close OPC Cover Missing Install Fuser Unit Place Next Page Then Press Set Sleep Cleaning the printer Cleaning the exterior of the printerMaintaining the printer Storing suppliesCleaning the scanner glass 100Cleaning the dust-proof glass 101102 103 104 105 Ordering supplies Ordering toner cartridges106 Moving the printer Ordering a fuserOrdering a photodeveloper cartridge Ordering a waste toner bottleLocking the scanner 108Removing the printer from the 530-sheet drawer 109110 111 Setting the printer up in a new location Moving the printer to another location112 113 Administrative support Locking the administrator menusChanging the administrator menus password Adjusting Power SaverRestoring factory default settings Setting the Default mode115 Using the Embedded Web Server Turning on Auto Clear116 Troubleshooting Solving printing problemsOnline customer support Checking an unresponsive printer Control panel display is blankJob takes longer than expected to print Tray linking does not workUnexpected page breaks occur Solving copy problems Copier does not respondScanner unit does not close Poor copy qualityPartial document or photo copies Solving scan problems Scanner does not respondScan was not successful Scanning takes too long or freezes the computerSolving fax problems Partial document or photo scansCannot scan from a computer Cannot send or receive a faxReview this digital phone service checklist Temporarily disable Call WaitingDo you have Voice Mail service? Check the printer connectionsCan send but not receive faxes Can receive but not send faxes Received fax has poor print qualitySolving option problems DrawersSolving paper feed problems Solving print quality problemsPaper frequently jams Paper jam message remains after jam is clearedColor misregistration Light colored line, white line, or incorrectly colored lineSmeared vertical print Streaked horizontal lines Streaked vertical linesMake sure the Color Adjustment settings are not too light Check the Media Type settingPrint is too light Print irregularitiesPrint is too dark Transparency print quality is poorGray background Uneven print density Ghost imagesIncorrect margins Skewed printBlank pages Clipped imagesIs the toner cartridge defective or empty? 133Solid color pages Paper curlToner specks FAQ about color printing What is RGB color?Toner rubs off 135Contacting Customer Support 136Edition notice 137Industry Canada compliance statement 138European Community EC directives conformity 139Noise emission levels 140141 New Zealand Telecom equipment notice 142Power consumption 143Off mode 144Extent of limited warranty 145Symbols IndexNumerics 146147 148 149 150