Paper jam in the ADF, Paper Jam B Paper Jam C

Pressure release levers

4Grasp each side of the jammed paper.

Paper Jam B

Paper Jam C

Pull paper to the rear of the printer and then out.	Pull paper up and out.

Note: Gently pull the paper out to avoid tearing it. Whenever possible, pull the paper towards the bottom of the printer to avoid contaminating the fuser.

5Close the rear door.

Paper jam in the ADF

If the paper is jammed in the ADF, ADF Jam: Open ADF Cover and Clear Jam appears.

Page 77

Image 77

Lexmark X502N, X500n manual Paper jam in the ADF, Paper Jam B Paper Jam C

Contents

Users Guide X500n, X502nPage Contents Scanning PrintingCopying Clearing jams Faxing Understanding printer menus Administrative supportUnderstanding printer messages Maintaining the printer 117 Troubleshooting 137 Safety information Basic model Configured modelsLearning about the printer Page Fully configured model Control panel item Description Understanding the control panel Control panel item Description Control panel item Description Getting the printer ready to fax Using an RJ11 adapterChoosing a fax connection Country/regionPage Country/region Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Page Connecting to a computer with a modem Setting the date Setting the outgoing fax name and number Setting the time Installing a 530-sheet drawer Installing options Securing the 530-sheet drawer to the printer Attaching cables Ethernet port USB symbol USB port Loading trays Loading paper and specialty mediaPage Page Converting the standard tray to a legal-size tray Page Page Setting up the standard exit bin Setting the Paper Type Linking trays Paper guidelines Paper characteristicsPaper and specialty media guide Unacceptable paper Using letterheadSelecting paper Selecting preprinted forms and letterhead Using envelopes Using transparencies Using labels Storing paper Using card stock Supported paper sizes Supported paper sizes, types, and weights Supported paper types Paper capacities Supported paper weightsPage Printing the configuration Installing printer softwarePrinting Printing a document from Windows Printing the demo Canceling a print job Click the trash icon Copying Customizing copy settingsMaking a copy Selecting a paper tray for copies Reducing or enlarging copies Selecting a paper size for copies Making a copy lighter or darker Adjusting copy qualityCopying multiple pages onto a single sheet Collated Not collated Canceling a copy jobCollating copies Scanning Scanning a document using the computer Scanning text for editing Customizing scan settings using the computerScanning documents directly to other applications General tab Select Moire Reduction Scanning clear images from magazines or newspapersScanning to a computer over the network Canceling a scan job Setting up the scan directoryCustomizing scan settings from the control panel Searching the scan directory Making a scanned image lighter or darker Sending a fax Sending a fax using the ADFFaxing Sending a broadcast fax Sending a fax using the scanner glassCanceling a broadcast fax Sending a fax at the end of a conversation Canceling a fax jobSending a fax while listening to a call On Hook Dial Receiving a fax Setting the fax receive modeUnderstanding the fax receive modes Receiving a fax at the end of a conversation Setting up Quick Dial numbers Adjusting fax activity report settingsPrinting fax activity reports Receiving a fax from an extension telephone Printing the Speed Dial list Setting up Speed Dial numbersPrinting the Quick Dial list Setting the dialing mode Customizing dial settingsAdjusting the volume Understanding the dialing options Setting up to fax while behind a PBX Making a fax lighter or darker Customizing fax settingsChanging the fax resolution Reducing the print size of an incoming fax Setting up real time fax transmissionSelecting a paper tray for incoming faxes Understanding jam messages and locations Clearing jamsAvoiding jams Rear door top ADF doorRear door bottom Optional 530-sheet tray Tray Clearing Tray 1 jams Page Clearing Tray 2 jams Clearing jams behind the rear door Paper Jam B Paper Jam C Paper jam in the ADFPage Page Close the ADF cover Press Scan Settings Fax Settings Fax Directory Admin Settings Copy Settings menuUnderstanding printer menus Menus list Quality SortDensity Reduce/Enlarge Scan Settings menu Limitation of size of mail Fax Settings menuTX Settings Delete Document RX SettingsTray Settings Report Settings Comm SettingsFax Directory menu Quick Dial Entry Speaker Volume Machine Settings menuPaper Settings Speed Dial Entry Toner Saver Mode Job Timeout Scanner Carriage Supplies Info Reports Print menu Network Settings menu Admin Settings menu Default Mode PBX Access DigitPower Saver Auto Clear Admin Menu Lock Setting Default Understanding printer messages List of status and error messages Cover Open Close OPC Cover Missing Install Fuser Unit Place Next Page Then Press Set Sleep Cleaning the exterior of the printer Cleaning the printerMaintaining the printer Storing supplies 100 Cleaning the scanner glass 101 Cleaning the dust-proof glass 102 103 104 105 106 Ordering suppliesOrdering toner cartridges Ordering a fuser Moving the printerOrdering a photodeveloper cartridge Ordering a waste toner bottle 108 Locking the scanner 109 Removing the printer from the 530-sheet drawer 110 111 112 Setting the printer up in a new locationMoving the printer to another location 113 Locking the administrator menus Administrative supportChanging the administrator menus password Adjusting Power Saver 115 Restoring factory default settingsSetting the Default mode 116 Using the Embedded Web ServerTurning on Auto Clear Solving printing problems TroubleshootingOnline customer support Checking an unresponsive printer Control panel display is blank Unexpected page breaks occur Job takes longer than expected to printTray linking does not work Copier does not respond Solving copy problemsScanner unit does not close Poor copy quality Partial document or photo copies Scanner does not respond Solving scan problemsScan was not successful Scanning takes too long or freezes the computer Partial document or photo scans Solving fax problemsCannot scan from a computer Cannot send or receive a fax Temporarily disable Call Waiting Review this digital phone service checklistDo you have Voice Mail service? Check the printer connections Can send but not receive faxes Received fax has poor print quality Can receive but not send faxes Drawers Solving option problems Solving print quality problems Solving paper feed problemsPaper frequently jams Paper jam message remains after jam is cleared Smeared vertical print Color misregistrationLight colored line, white line, or incorrectly colored line Streaked vertical lines Streaked horizontal lines Check the Media Type setting Make sure the Color Adjustment settings are not too lightPrint is too light Print irregularities Gray background Print is too darkTransparency print quality is poor Ghost images Uneven print densityIncorrect margins Skewed print Clipped images Blank pagesIs the toner cartridge defective or empty? 133 Toner specks Solid color pagesPaper curl What is RGB color? FAQ about color printingToner rubs off 135 136 Contacting Customer Support 137 Edition notice 138 Industry Canada compliance statement 139 European Community EC directives conformity 140 Noise emission levels 141 142 New Zealand Telecom equipment notice 143 Power consumption 144 Off mode 145 Extent of limited warranty Index SymbolsNumerics 146 147 148 149 150