Clearing Tray 1 jams

If the paper did not feed from Tray 1 correctly, the jam is in the tray. Paper Jam A1: Remove Tray1 and Clear Jam appears. Tray 1 could be the 250-sheet letter-size tray or the 250-sheet legal-size tray.

1Pull Tray 1 out. Remove the tray completely.

2Remove the jam. The jam could be in the tray or behind the tray area.

Jams in the tray—Locate the single piece of paper lying on top of the stack. Pull it straight out.

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Lexmark X502N, X500n manual Clearing Tray 1 jams