Troubleshooting (Cont.)

STB Quick Check

STB

Quick Check

STB

No

 

Plug AC/DC power

conected to

 

 

 

adapter into AC outlet.

AC power?

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

STB LED

No

Bad

steady red?

 

 

STB

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press POWER on

LG Installer Remote.

STB LED

No

Check the Display

 

 

 

 

Control connection

 

 

 

 

blinking? *

 

 

between the STB and

 

 

 

 

 

 

 

 

 

 

the display panel.

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Check the Display Control and HDMI

 

 

 

Display

 

No

 

connections between the STB and the

 

 

 

display panel.

 

 

 

panel ON?

 

 

 

 

 

 

 

2. Cycle power by removing and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

reconnecting the STB AC/DC power

 

 

 

 

 

 

 

 

adapter.

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

STB LED

No

 

 

blinks off twice

Bad

every five

 

 

STB

seconds?

 

 

 

 

 

 

Yes

End

*While the STB is turning ON and sending commands to turn ON the display panel, the LED on the STB’s front panel blinks at a constant rate. Once both the STB and the display panel are ON, the STB LED remains lit but blinks off twice in rapid succession every five seconds.

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