Troubleshooting (Cont.)

Commercial Mode Check

Use this flowchart to determine whether the STB is currently in Commercial Mode.

Press POWER on

LG Installer Remote.

STB/display

No

See STB Quick

turned ON?

 

 

Check flow chart.

 

 

 

 

Yes

Leave STB/display ON, and press MENU on the Installer Remote.

Function

No

Press MENU repeatedly

Menu

as if to access the

 

 

on display?

 

 

STB Installer Menu.

 

 

 

 

Yes

STB is in

Commercial Mode.

On-screen

No

STB is not in Commercial

menu display

Mode. Call Technical

 

 

no longer

 

 

Support for assistance.

toggles?

 

 

 

Yes

STB is in

Commercial Mode.

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