Lifescan SPD2410BD manual Position of the test, More information, Complete

TROUBLESHOOTING

NOTE: If the actions listed below do not resolve the error, call the OneTouch® Customer Care Line at 1 800 663-5521.

ERROR POTENTIAL PROBLEM WHAT TO DO

The meter detected 1. Repeat the test with a new test strip and:

a problem with the	◆	Clean the meter, especially the contact points,
position of the test

strip.	before retesting. See Caring for your Meter for
	more information.
	Note: Before cleaning the meter, compare the colour
	of the test strip confirmation dot to the Colour Chart
	on the test strip vial. If the glucose level is very low
	(2.8 mmol/L) or very high (19.4 mmol/L), follow the
	advice of your Healthcare Professional.
	◆ Do not move the test strip after you insert it into the
	meter. Remove the test strip only when the test is
	complete.
	2. If these actions do not resolve the error, call the
	OneTouch® Customer Care Line at 1 800 663–5521.

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