Troubleshooting
How to Troubleshoot Connection Problems
Symptom: Remote Module cannot connect to Switch Card
Action: In the event that the remote module cannot establish a connection to the Switch Card, it is very important to note the error message displayed on the remote phone.
Error Message on
Remote Phone
Possible Cause | Action |
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Connect Error No Dialtone
The remote module cannot detect a dialtone on the analog line at the remote location
Check to ensure that
Plug the phone cable into a standard analog phone to determine if you are receiving dialtone.
