Troubleshooting
How to Troubleshoot Audio Problems continued
Symptom: Muffled audio, low volume or echo present on some calls Audio quality problems of this nature can be related to a number of things.
Action:
Digital Phone supported – Ensure that the corresponding remote
qmodule supports the Lucent digital phone being used.
Headset – Confirm that the digital phone being used officially supports that headset. Any audio quality problems that result between a headset
qand phone can be magnified when they are used remotely.
Speakerphone – Speakerphones are more susceptible than handsets to background noise. In general, audio quality will always be better with the handset or headset, but speakerphones should work fine if
qbackground noise is limited.
Errors in transmission – Sometimes errors in passing data from the remote to the switch or
