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Lucent Technologies
3000, 3100 manual This page intentionally left blank
Models:
3100
3000
1
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Troubleshooting
Specifications
Install
Error codes
Warranty
Configuration
8Issue 1 October
Flag reset options
Diagnostics
To set up the Rack
Page 140
Image 140
Software Upgrading
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7-12
Issue 1 October 1998
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Contents
Definity Extender
Your Responsibility for Your System’s Security
Trademarks
Ordering Information
Contents
Specifications
Installing Switch Cards
Troubleshooting
Page
Important Safety Instructions
Support Telephone Number
Customer Support Information
USA only
Outside the USA
Security Your System Preventing Toll Fraud
Security Your System Preventing Toll Fraud
FCC Regulations
FCC Regulations
Equipment Attachment Limitations
Limited Warranty
Disclaimer of Warranty
Software End User License Agreement
Limitation of Liability
About This Manual
Intended Audience
Terms and Conventions
Conventions used in this Manual
Example Purpose
Description
How to Use This Manual
Chapter Number Title
Chapter Title Number
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Chapter Contents Subject
Product Overview
Summary
Product Overview
Product
Remote Module Model
Switch Card Model
Product Overview Description
What a typical installation looks like
Typical Installation
Data
Configuration
Definity Extender Model 3000 Rack Description
Definity Extender Model 3100 Card Description
Switch Management Interface
8Issue 1 October
Specifications
Specifications
Transmission
Definity â Extender Model 3000 Rack Specifications
Specification
Rack Specifications
Reference Information
Definity â Extender Model 3100 Card Specifications
Analog Switch Card Specifications
Communication
User Data Port
Rack Installation
Rack Installation
Lucent Supplied Equipment
Operational
Considerations
Customer Supplied Equipment
Minimum PC Requirements
How to prepare the site for installation
Page
Rack Backplane connectors
Rack Backplane
Backplane connectors defined
Pstn
How to secure the Rack to a chassis
Rack Mounting
How to wire the Rack to the Pstn and Definity ECS
Connector P106
Twisted Pair Rack Termination
Connector P108
Connector P105
Wire Card Tip Ring Connector P107 Issue 1 October 1998
How to connect the Cards to the Data Network
Data Port connectors on the Rack Backplane
Remote PC
Feet
RS-232 Cable Pinouts
Terminology
Introduction
Before you Power Up the Rack
Power Up
18Issue 1 October
Installing Switch Cards
Installing Switch Cards
Information
Procedure
How to Install Switch Cards in the Rack
Settings
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Configuration
Administrator
To set up the Rack
Password
System
Configuration Steps
Configuration Steps
How to Configure the Remote Module
How to connect to the Admin Port
How to install the Switch Management Interface
Click Start Run
Welcome screen
How to install the Switch Management Interface
How to Start the Switch Management Interface
Startup screen
Password File Options
QSelect from three options
How to Open a User Password File
Status Please wait while detecting hardware……………
How to Create a User Password File
Opening or creating a password file
Initial Card Detection
Initial card detection screen
Administrator password screen
How to Change the Administrator Password
How
Works
Guidelines
Change administrator password
User Access Code Overview
User
User ID
Remote
Access Code
11. Access codes
‘ Delete User ’ to clear entry
How to Add/Remove Users
Click ‘ + Add User’
How to Create/Delete User Groups
12. User group list
13. Assign a user group name
How to Add/Remove Users from User Groups
14. Add/Remove users from user groups
Available commands
How to Assign User Groups to Cards
QSetup tips
15. User Group information screen
How to Upload Passwords to Cards
16. Select hardware
17. Card selection
Parity Stopbits
How to set the Switch Card Data Port
Databits
18. Data port settings
19. Settings Icon
How to Access the Rack through Terminal Emulation
QSetting Passwords
Display a Password
How to disable passwords
Setting Parity
36Issue 1 October
Troubleshooting
Troubleshooting
Using built-in
Diagnostics
Problems
How to Identify Problems
Baseline Checklist
Step Use the… For more information
Chapter
Blink See page…..in this Chapter
Green Yellow Meaning
Action
Red
Meaning Green
Meaning Action Green
8Issue 1 October
Status Menu Information
Overview
Status
Flags
OK none Error
Action Required
Never connected
Status definitions
OK none
True
False
OffqHook
Flag definitions
How a Remote User Flags a bad Switch Card
Flag reset options
Button
Function
Update Now button Reset Stats button
Statistics Menu Information
10. Error Codes 104A to 110C
Error Codes
Error Codes
11. Error Codes 111A to 124C
Description
12. Error Codes 125B to 138B
How to Troubleshoot Audio Problems
Symptom Gaps in conversation or audio sounds choppy
How to Troubleshoot Audio Problems
QHow to Troubleshoot Audio Problems
How to Troubleshoot Connection Problems
Symptom Remote Module cannot connect to Switch Card
Error Message on Remote Phone Possible Cause Action
13. Connect Error /No dialtone
Error Message On Remote Phone
14. Connect Error/No Carrier
15. Connect Error/V42 Connect Error
16. Connect Error/ Password Not Verified
How to Troubleshoot Connection Problems
17. Unexpected Disconnect/Lost Carrier
18. Unexpected Disconnect/Lost V42, Lost Signal
How to Troubleshoot Connection Problems
How to Troubleshoot Data Connection Problems
Symptom Cannot connect PC or terminal to data network
How to Troubleshoot Data Connection Problems
Symptom Not satisfied with data performance Action
How to reset a forgotten Administrator Password
Select Configure System Select Passwords
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Software Upgrades
How to check the software revisions of cards
Software Upgrading
How to Upgrade Switch Card Software
Select target image
Select hardware
Card selection
Ready to upgrade
Click Finish
How to Upgrade Software Using a Terminal program
Setup
Please wait while flash memory is being checked…
Verify Upgrade
Starting, REM Upgrade Erasing Flash at REM Completed
Upgrading the Remote Module
Software Upgrading Verifying The Switch Upgrade
Upgrade Successful
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Glossary
Glossary
Glossary
LED
Switch Module
