Monitoring and Management Tools

Checking for hardware problems - grdiag

Checking for hardware problems - grdiag

This section describes the diagnostic capability provided by the grdiag command. Users can run a set of internal BIST-level diagnostics to verify media card (including SP Switch Router Adapter card) hardware. A card that fails this set of diagnostics must be replaced. HIPPI media cards do not support the grdiag command.

The grdiag script puts the selected media card(s) into diagnostic mode and runs the diagnostics. After the diagnostics complete, grdiag reloads the media card’s software and configuration currently saved in flash memory, then reboots the card. For this reason, it is very important that you save any configuration changes before you run grdiag. Unsaved media card changes will be lost. These diagnostics affect the operation of only the target card or cards.

You can run diagnostics on all the chassis cards at the same time. The length of time needed for the diagnostic to run depends on the type of media card and how many cards are being tested at one time.

What is tested

grdiag is intended to help users determine whether hardware is causing a problem that is being seen. These diagnostics do not determine which type of hardware failure occurred. The diagnostics report no error information, only pass-fail results.

The diagnostics verify the following media card and slot functions:

all memory

all media hardware logic (media card)

all serial hardware logic (serial daughter card)

the connection between the slot and the switch

the connection between the slot and the communications bus

the connection between the slot and power delivery

The diagnostics do not exercise the physical interfaces or transceivers. Generally, you can expect to test 95% of the media card.

Where to find the user guide

The “Management Command and Tools” chapter in the GRF Configuration and Management manual contains a complete usage guide and examples for using grdiag.

Stopping or halting grdiag

You can use Control-C to stop the diagnostic sequence at any time. After you enter Control-C, grdiag reloads the card’s run-time binary and last-saved configuration, and then reboots the card.

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Lucent Technologies 9076, 9077 16S manual Checking for hardware problems grdiag, What is tested, Where to find the user guide