Solving Problems, Operator Panel Lights | M-S Cash Drawer 7193

7193 Owner’s Guide

Solving Problems

Solving Problems

The 7193 printer is a simple, generally trouble-free printer, but from time to time minor problems may occur. For example, the power supply may be interrupted or the printhead may overheat for some reason.

Lights on the operator panel will signal that something may not be operating properly: one green light and one red light may either flash or glow continuously as described in the following table and on the following pages.

Operator Panel Lights

The following chart describes the operator panel lights. See “Correcting Problems” on the next page for more information about each of these conditions.

Light

Condition

Meaning

Action Required

Green1	On	Printer is on-line
Green1	Off	Printer is unplugged or off-
		line
Green1	Flashing	Printer is in diagnostics
		mode
Red2	Off	No fault conditions
Red2	On	Paper out, cover open, or
		knife won't home
Red2	Flashing	Printhead too hot or
		voltages out of range

None

Connect printer to host or power supply and turn on Set DIP switch #1 to Off (see “Setting Switches,” p. 12) None

Reload paper, close cover, or clear paper jam

Wait for printhead to cool down

1Light labeled On Line.

2Light labeled Paper Out.

May 1996

Image 35

M-S Cash Drawer 7193 manual Solving Problems, Operator Panel Lights

Contents

Owners Guide Information to User Quick Reference Who Should Use this Book? How to Use This BookHow to Obtain More Information Contents Solving Problems Appendix B Print Characteristics 107 About the 7193 Printer Options FeaturesModels Communication Interfaces Thermal Printhead Recommended Suppliers Ordering Paper and SuppliesOrdering Thermal Paper Kanzaki Specialty Papers Other Qualified Suppliers Ordering Cash Drawers Ordering the Power Supply and CablesOrdering the Printer Wall-Mount Kit Cleaning the Printer Removing the Packing Material What Is in the Box? Repacking the Printer Choosing a Location Setting Switches Owner’s Guide Attaching the Feet Connecting Cash Drawer Cables RS-232C Models Connecting Communication and Power Cables Parallel Models Turning On the Printer Loading and Changing Paper When to Change the Paper Removing the Paper Roll Putting In the Paper Roll Advancing Paper Testing the Printer 3cx39pi Mounting the Printer on a Wall Bracket Mounting the Power Supply on a Wall Holder Operator Panel Lights Solving Problems Operator-Correctable Conditions Correcting ProblemsService-Related Problems Print is Light or Spotty Contacting a Service RepresentativeNo Power to Printer or Power Voltages Incorrect Level 0 Diagnostics Diagnostics Eerom Level 1 Diagnostics Setting Data Error and Data Buffer options Setting Printhead Resistance Setting Default Lines per Inch Setting Partial Cut Distance Ignoring/Using the Carriage Return Enter the Data Scope Mode Running the Data Scope Mode 1BH Exit the Data Scope Mode Testing Receipt Printing Level 3 Diagnostics Level 2 Diagnostics Interfaces Sending CommandsCommunication Overview RS-232C Interface Using DOS to Send CommandsUsing Basic to Send Commands DTR/DSR Protocol XON/XOFF Protocol Connectors RS-232C Technical Specifications Cash Drawer Connectors Switch Settings OFF Parallel Protocol Parallel Interface Parallel Connectors Parallel Technical Specifications Parallel Printers Parallel Switch Settings Command List Commands Printer Function Commands Owner’s Guide Print Characteristics Commands Printer Status Commands Graphics Commands Bar Code Commands Real Time Commands Line Feed Command DescriptionsHorizontal Tab Feed n Print Lines Carriage ReturnClear Printer Print Feed n Dot RowsAdd n Extra Dot Rows Set Column Full Knife CutPartial Knife Cut Generate Tone Set Absolute Starting Position Set Character Right-Side Spacing Initialize Printer Set Line Spacing to 1/6 InchSet Line Spacing to n Minimum Units Select Printer Print and Feed n Minimum Units Set Horizontal Tab Positions Set Relative Starting Position Print and Feed n Lines Enable or Disable Panel SwitchAlign Character Positions Select Sensors to Stop Printing Write to Non-Volatile Memory Read from Non-Volatile MemoryGenerate Pulse to Open Cash Drawer Rotate Characters Counter-Clockwise Select Double-Wide CharactersSelect Single-Wide Characters Select Pitch Column Width Set Print Mode Define User-Defined Character Set Select Character Set Select Character Code Table Copy Character Set from ROM to RAM Set or Cancel Upside-Down Characters Set or Cancel Rotated Characters Clockwise Summary of Rotated Printing Set Bit Image Mode N1 + 256 x n2 N1 + 256 x n2 Number of Bytes of Data Double-Density Graphics Single-Density Graphics Define Downloaded Bit Image Print Downloaded Bit Image Transmit Cash Drawer Status Request Alternate Status Transmit Printer Status First Implementation Alternate Implementation Rules for Using Real Time Commands Moving Data Through the Buffer Busy Line and Fault Conditions GS Sequence Real Time Status Transmission = Transmit Printer Status = Transmit RS-232C Busy Status = Transmit Receipt Paper Status Real Time Request to Printer DLE Sequence Real Time Printer Status Transmission Clear Printer Command Recognizing Data from the Printer Select Height of Bar Code Select Printing Position of HRI CharactersSelect Pitch of HRI Characters JAN8 EAN Print Bar Code Select Width of Bar Code Print Code 128 Bar Code Reliability Appendix a Specifications Environmental Conditions Power Requirements Printing Specifications Dimensions and Weight Print Zones Duty Cycle Restrictions Printing Solid Blocks Density of Receipt Print Lines Appendix B Print Characteristics Appendix B Print Characteristics Owner’s Guide 110 May May Index Index 112 Owner’s Guide Owner’s Guide 114 Owner’s Guide Owner’s Guide Axiohm IPB